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  • June 14, 2017 at 8:34 pm #808197
    Camilla88

    Hi,
    How can I find my API key?
    This guide does not help me: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Is the API the same as the purchase code?

    Thanks in advance.

    June 14, 2017 at 8:52 pm #808201
    Yigit

    Hi Camilla!

    We could have continued here – https://kriesi.at/support/topic/api-key-5/#post-808194 :)

    Let us stick to this one. Firstly, which API key would you like to know? The one you insert in Enfold theme options > Theme Update that lets you automatically update the theme ( http://kriesi.at/documentation/enfold/updating-your-theme-files/ ) or the on in Enfold theme options > Google Services tab that inserts Google Maps API key ( http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/ )?

    API key is not the same as purchase code.

    Best regards,
    Yigit

    June 14, 2017 at 8:58 pm #808205
    Camilla88

    Sorry, I misunderstood your last reply in the other support message.
    I thought you asked me to open a new request and refer to the link.
    Sorry about that.

    I get your point – there are different API keys :-)
    I am looking for the first one you mentioned: “The one you insert in Enfold theme options > Theme Update that lets you automatically update the theme”.

    June 14, 2017 at 9:05 pm #808209
    Camilla88

    Is it as simple as to generate an API key at themeforest?
    I have two licenses to enfold – can I then just generate two API keys..?

    When I enter the ThemeForest username and the API key, it says that everything is good “alright sparky! [etc]”.
    Even if the API key is incorrect. So I can’t see if I did it right…

    Hope it makes sense :-)

    June 14, 2017 at 9:07 pm #808211
    Camilla88

    Also, one website shows this message:

    Theme Updates

    No Updates available. You are running the latest version! (3.8.5)

    Check Manually

    Another this one:
    Theme Updates

    No Updates available. You are running the latest version! (4.0.5)

    Check Manually

    I suppose 3.8.5. is not the latest version, when the other one is running 4.0.5?

    June 14, 2017 at 9:56 pm #808254
    Yigit

    Hi,

    No worries at all :)

    Yes, it is as simple as to generate an API key on ThemeForest and inserting it in Enfold theme options with your ThemeForest user name. You can generate two API keys and insert them in theme options respectively.

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    The latest version of Enfold is currently 4.0.7

    Best regards,
    Yigit

    June 14, 2017 at 10:05 pm #808259
    Camilla88

    Okay, thanks.
    I just updated it manually. And will keep an eye on if the automation works next time.

    Thanks for your help.

    June 14, 2017 at 10:22 pm #808265
    Yigit

    Hey!

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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