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  • June 14, 2017 at 9:03 am #807854
    Dirk Loop
    Guest

    Hello,

    last year the company Webster-Internet has built our new corporate site http://www.cipoc.com using the enfold-theme. We’re still happy.

    But yesterday someone from Webster called us and told us, that they cannot support our site any more because they have been blocked by you.

    Acc. to Webster our Purchase Code is:
    46c8cf63-7b4c-4a53-962f-3bc9d0583f98

    It would be great, if you could let us know how we can proceed!

    Thank you in advance

    June 14, 2017 at 12:41 pm #807933
    Rikard

    Hey Dirk Loop,

    I’m not sure what they mean by “blocked by us”, maybe it’s better if they contacted us directly instead? If they have a valid license then they can download the theme from their Themeforest account.

    Best regards,
    Rikard

    June 16, 2017 at 8:54 am #808866
    Dirk Loop
    Guest

    Hi Rikard,
    thanks for the quick reply! Looks like issue is with envato. I’ve already redirected my request. Sorry, for the trouble.
    Best Regards,
    Dirk

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