Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • June 12, 2017 at 11:17 am #806815
    jenzai

    Hi.

    I have a problem with the product pages where if you link from another page then the product image is fuzzy.

    I have sent a link privately.

    So from the accordian in the nutrition page to the product page. Some of them are ok and so are not. Image size is fine.

    Kind Regards

    Jenzai

    June 13, 2017 at 4:44 am #807197
    Rikard

    Hey jenzai,

    I couldn’t see anything like that on my end when checking in Chrome, could you post a screenshot of what you are seeing on your end and in what browser please?

    Best regards,
    Rikard

    June 13, 2017 at 11:03 am #807352
    jenzai

    Hi, this only happens to some of the images when you click from nutrition page and then click on a product in the accordian to go into the product..

    June 13, 2017 at 11:04 am #807354
    jenzai

    how do i send you a screenshot

    June 13, 2017 at 2:19 pm #807472
    jenzai

    Now the product images are stretched from the homepage slider.. not sure why!

    Please help

    Regards

    Jenzai

    June 14, 2017 at 5:09 am #807760
    Rikard

    Hi,

    Thanks for the feedback, though I still can’t see the problem unfortunately. You can upload screenshots to a service like google drive or dropbox and then link to them here.

    Also, did you make sure to clear your browser cache and reload the page to make sure you are not getting cached results?

    Best regards,
    Rikard

    June 14, 2017 at 10:18 am #807888
    jenzai

    https://docs.google.com/document/d/1lYA_reLn8qC6CZcJpOh-zHnoevfdYv_igicNeqjATqg/edit?usp=sharing

    Here is the link

    June 14, 2017 at 10:28 am #807891
    jenzai

    I have cleared the browser cache. Its comes when you click from the slide show from the homepage..

    June 14, 2017 at 1:54 pm #807969
    Rikard

    Hi,

    Thanks for that, I can reproduce the problem if I click from the slide on the front page. Could you try updating the theme to the latest version (4.0.7) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    June 14, 2017 at 6:31 pm #808145
    jenzai

    Hi, it did not work

    Regards

    Jenzai

    • This reply was modified 7 years, 5 months ago by jenzai.
    June 15, 2017 at 12:25 pm #808538
    jenzai

    I tried to make the images smaller but its still blurred

    Regards

    Jenzai

    June 18, 2017 at 4:28 pm #809563
    Basilis

    Hi,

    I am sure you need to regenerate the images
    Can you link also one that you are uploading here pleasE?

    Best regards,
    Basilis

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