Viewing 13 posts - 1 through 13 (of 13 total)
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  • June 12, 2017 at 1:20 am #806672
    juliettew80

    I think there is a bug with my website. The blog links have stopped linking to the blog posts. They just take you to the home page:
    https://www.innergyresources.com/blog

    Credentials below.

    June 12, 2017 at 3:41 am #806685
    Mike

    Hey juliettew80,
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    June 13, 2017 at 3:56 pm #807539
    juliettew80

    Hi Mike,
    I disabled my plugins. That had no effect.
    I also deleted and reinstalled the Enfold theme.
    It still isn’t working. The blog links just take you to the home page.

    June 14, 2017 at 6:57 am #807796
    Rikard

    Hi,

    I get an error on the login page, how do you normally log into the page?

    Best regards,
    Rikard

    June 14, 2017 at 2:32 pm #808004
    juliettew80

    Hi there,
    Sorry, I broke it yesterday. Was trying to see if it was a permalink issue and it broke the site.

    Please try again. Login works now.

    Best,
    Juliette

    June 15, 2017 at 5:58 am #808394
    Rikard

    Hi,

    Thanks for that, working now. First off, could you try updating the theme to the latest version (4.0.7) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    June 15, 2017 at 3:07 pm #808578
    juliettew80

    I did that. Links are still not working. Please reply today…client wants to go live by this weekend! Thank you.

    June 16, 2017 at 5:50 am #808813
    Rikard

    Hi,

    Ok, thanks for the feedback. Did you try clearing the cache from your caching plugin? You could also try to reset your permalink settings in the Settings menu.

    Best regards,
    Rikard

    June 16, 2017 at 1:31 pm #808959
    juliettew80

    I installed a caching plugin. Thank you.
    However, The last time I tried resetting my permalinks, it broke the site and I couldn’t log in. I agree that it might be the issue, but I don’t want to break my site again.

    Is there no one there who can help me with this?
    I use this theme for so many clients and this is a bug. It happened when I changed the setting for Blog Styling in the Blog Layout…that’s when it broke. I haven’t done any weird custom coding or messed with the files…this should not be happening.

    I have my site backed up. I’d really appreciate a team member logging in (login information provided in previous replies) and seeing if they can fix it.

    Best,
    Juliette

    June 17, 2017 at 8:22 am #809230
    Rikard

    Hi,

    If you have a backup of your site then you should be able to restore it if anything goes wrong, the only thing we can do is to toggle the settings and save in between. If it breaks then I think it would be better if you are the one doing it since you have access to the backup file and you can restore it directly.

    Best regards,
    Rikard

    June 17, 2017 at 3:35 pm #809312
    juliettew80

    I’ve made 30 hours of changes to the site since the blog links broke. I thought you guys would be able to help.

    June 17, 2017 at 5:06 pm #809335
    juliettew80

    Please close this ticket. I got someone to help me with it. Thank you.

    June 18, 2017 at 6:53 am #809464
    Rikard

    Hi,

    Great, glad you got help. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 13 posts - 1 through 13 (of 13 total)
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