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Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 9, 2017 at 10:30 am #805982
    Synergi

    Hello Kriesi team

    I am having trouble using the widget, Enfold Child Facebook Likebox. It doesn’t display anything other than a white box on the page.
    I am not using a caching plugin and WordPress is version 4.8 and Enfold version 4.0.7.

    There is a link to the site included.

    What could be the issue?

    June 11, 2017 at 4:57 am #806448
    Rikard

    Hey Synergi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 12, 2017 at 12:11 pm #806828
    Synergi

    Please use the included information to gain access.

    June 13, 2017 at 5:02 am #807213
    Rikard

    Hi,

    Thanks for that, I tried navigating to the Facebook URL you have used but I’m getting an error:

    Sorry, this content isn’t available right now
    The link you followed may have expired, or the page may only be visible to an audience you’re not in.

    Could you check that the URL is correct please?

    Best regards,
    Rikard

    June 15, 2017 at 9:21 am #808462
    Synergi

    I found out the issue, it was due to country restrictions on my Facebook page.

    It is resolved now, thank you.

    June 15, 2017 at 1:02 pm #808547
    Rikard

    Hi,

    Great, glad you got it working and thanks for the feedback. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
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