Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 5, 2017 at 6:45 pm #804094
    Jason E

    Over the past couple days, a curious issue appeared. Pages would load on the front-end, but on the editor, I just get a loading animation. Tried with three different browsers, clearing cache, etc. Then tried editing a post. Same thing happens. Seems to stop every time the Advanced Layout Editor loads. I disabled plug-ins one-by-one to test. No change. Then, I disabled all security plugins. Again, no change. Restarted the server. Same.

    WP is current. Enfold is current. PHP is 5.6x.

    What am I missing?

    June 5, 2017 at 8:58 pm #804143
    Jordan Shannon

    Hey Jason,

    Also, I would recommend increasing your WordPress Memory Limit.

    Best regards,
    Jordan Shannon

    June 5, 2017 at 9:10 pm #804154
    Jason E

    Hey Jordan,

    It had 256M. Upped to 384 and then 512M. Still no joy.

    -jason

    June 5, 2017 at 9:31 pm #804176
    Jordan Shannon

    Hi,

    Is there a specific page giving you problems? I opened up Orange City for example and the ALB loaded with no problem.

    Best regards,
    Jordan Shannon

    June 5, 2017 at 9:36 pm #804178
    Jason E

    I just figured it out. Someone had somehow put in a WordPress Editor plugin. It was disabling the editor interface. I have no idea who installed this. I am really sorry for the trouble.

    -jason

    June 5, 2017 at 9:37 pm #804179
    Jason E

    One note, this plug-in instantly breaks with Enfold, as it tried to insert itself as a replacement for any editor interface.

    June 5, 2017 at 10:03 pm #804185
    Jordan Shannon

    Hi,

    I see. Thanks for letting us know what the issue was, and I will keep that in mind for the future. If you need anything else, please don’t hesitate to let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 7 posts - 1 through 7 (of 7 total)
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