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  • #802240

    Hi, after the latest update, our page got totally messed up.
    Any idea how to go back to normal without having to go back and upload our latest backup?
    I ask as we have created some new pages after our latest backup and need to save those as they are important.
    Thank you team for your support.

    This is the first time this happend.
    All our plugins are updated and we use the latest Enfold Version: No Updates available. You are running the latest version! (4.0.7)
    Our webpage is: http://www.beingwithbyronkatie.com

    And while reading through the support forum, we’ll try to manually update enfold again via ftp.

    #802252

    To give you an update: Unfortunately after a manual ftp update, the problem exists and most of our site structure got totally mixed up.
    We’ll send you login data so you can take a look.
    I hope I could clarify what the problem is, I’m kind of overwhelmed.
    Thank you.

    #802322

    Hi,

    May you show me the messed up that you`re talking with some screenshots?

    Best regards,
    John Torvik

    #802439

    Hi John,
    Thanks for your reply. We appreciate it!

    Here are some screenshots and only some examples. There are more.

    <img src=”https://www.dropbox.com/s/tki4b03czqwdrav/Screenshot%202017-06-01%2008.32.20.png?dl=0
    ” alt=”Register Now Onsite Button” />

    Register Button in Frontend

    Link Goal in Frontend

    German Register Button

    German Register Page - Content mixed up

    English Register Now Button left menu

    Change in domain

    Backend left menu link setting

    #802920

    Hi,

    on our side the screenshots look strange. Hope you can see them correctly.

    And as our page is live, I manually worked around the mistakes but these are the things not working:

    fullwith buttons set correctly in the backend lead to different language frontend page.

    pages got corrupted with language content:

    register now in german (has english text and shanish left link menu)
    register now in spanish (has enghlish text with wrong spanish link menu)

    left menu items got changed through the system. I have set them correctly.

    I don’t know how to explain better. Hope this helps.

    Thanks!

    #803658

    Hi beingwithbyronkatie,

    We cannot see the images, could you please upload them to Dropbox or http://imgur.com/ and give us links here?

    Best regards,
    Victoria

Viewing 6 posts - 1 through 6 (of 6 total)
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