Viewing 11 posts - 1 through 11 (of 11 total)
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  • #801402

    hello,
    enfold is awsome ! thank tou for your job
    i have 2 little problems with woocommerce :

    1 – my images images products are blured

    i try a lot a things for find the good dimensions, but it’s not perfect, it’s still a little blured ( i do regen thumbmail after each setting )
    there are my settings :

    image catalog : 300 x 300
    image product detail : 400 x 400
    thumbnail product : 250 x 250

    what are the good settings to have a good quality ? (original images size are 800 x 800)

    2 – i’ve bought woocommerce color and swatches plugin
    2 sub problem;
    a / when i use images on variation products, i can’t have the lightbox effect popup, i dont’t now why
    b / when i put an image in IMAGE PRODUCT (on the right), image is ok, but my image of variations doesn’t works …..

    please could you help me ? i can’t let you see with an admin access if you need.

    thank you

    olivier

    #802023

    hello support ?

    can you help me ?

    #802308

    Hi,

    Could you try updating the theme to the latest version (4.0.7) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #802411

    hello Rikard,
    i’ve done the update in 4.0.7 still not working :-(
    i’ve tryied to swtich with the default wordpress theme, (twenty seventeen /twenty sixteen) and the plugin works well ! (image changes on variation on https://dev.brin-de-fil.com/produit/fil-moco-uni/) i have a zoom function and a popup when i click on the magnifying glass.
    it’s definitly a problem with Enfold. can you help us to fix it ?
    thanks a lot
    have a nice day

    olivier

    #802422

    and i forget to ask you for the problem of bluring on the product images (which are not totaly clear)
    thanks again !

    #802435

    Hi,

    It seems the image you used are a bit small, can you try to use image atleast 400px in width and height?

    Best regards,
    Nikko

    #802452

    hi nikko,
    the original images for “fil moco” i use are 800×800

    https://dev.brin-de-fil.com/produit/fil-moco-uni/ clic on the product image, you will see the original.

    – product images are a little blured with the setting that i’ve made (i can’t do better)
    – images variation don’t work too

    you can log as admin on the web site, and change the theme by wordpress default theme and you will see the difference.
    i’ve trying a lot of setting and do a lot of reseach ….. i’m stuck !

    thanks for helping me
    oliv

    #802632

    the most important thing for me is to fix the problem with woocommerce variations swatches and color.
    if i put a main image for my product, product images of variations doesn’t work, if i don’t put product main image, product image of variaton works.
    i need to put a main image because it’s the main display of my product, i can’t let it blank.

    i have also a problem with image product variation : there no lightbox on the image like on single product or main image of a prudct with variation.
    i hope you can help me to fix this :)

    and i’ve said, i’ve tryied to swtich with the default wordpress theme, (twenty seventeen /twenty sixteen) and the plugin works well ! (image changes on variation on https://dev.brin-de-fil.com/produit/fil-moco-uni/) i have a zoom function and a popup when i click on the magnifying glass.

    https://dev.brin-de-fil.com/categorie-produit/fils-divers/fil-moco-fils-divers/

    -> multicolore : no main image, but variation works but there is no lightbox or pop to see the product in 800×800
    -> uni : main image with lightbox to see the product in 800×800 , but variation doesn’t works :-(

    thank you for helping me !

    thx

    oliv

    #803667

    Hi,
    Has the blurry image issue been solved? I couldn’t see the issue.

    Best regards,
    Mike

    #804389

    hello

    i have enable the default WooCommerce options and not the Enfold modification to the product view in enfold shop option, and it seems ok.
    all works now.
    i hope there will be an enfold update to fix the problem soon ;-)

    thanks for your help !

    have a nice day

    #804533

    Hi,

    Sorry for the problems and thanks for the feedback, glad you got it working. We’ll hopefully have a fix out as soon as possible.

    Best regards,
    Rikard

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