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  • #801185

    Hi, can you explain me how eliminate the previous email on the autoresponder of the contact form of your theme please?
    As default, there is the thanks to the client (which is fine) however below it appears the previos email which I prefer to be deleted.
    this is what I need to be deleted on continuation to the autoresponder:
    —————————————-
    Your Message:
    Name: jan
    E-mail: (Email address hidden if logged out)
    Subject: test
    Message: test message
    ——————————————
    thank you for your prompt reply

    #801191

    Hey xisco77,

    You’ll need to edit the framework file that creates the form generator and email. In your theme files open framework>php>class-form-generator.php

    Search for:

    //autoresponder?

    Best regards,
    Jordan Shannon

    #801196

    thanks. I am not a programmer so once I arrive where you said, what shall I do please? can you send me more detailed information please?
    Best regards
    XC

    #801215

    Hi,

    I see. This may be easier.. you can just paste in the following in functions.php:

    function avf_form_autorespondermessage_mod($message) {
    	$message = str_replace('Your message:', '', $message);
    	return $message;
    }
    add_filter('avf_form_autorespondermessage', 'avf_form_autorespondermessage_mod', 10, 1);

    Best regards,
    Jordan Shannon

    #801399

    Hi,
    really sorry but I wrote the code you gave me, in the functions.php, in the child theme as well as in the theme, and it is still arriving the autoresponder mail with “your message….” below
    the should be an easy way to delete this part automatically please
    thank you for your help and patience with this matter
    Kind regards

    #801612

    Hi,

    If you could please provide WP admin info, as well as ftp credentials in the private area I can log in and take a further look into this. The above functions code should have worked. If I can actually see the page and code myself it will be easier to get to a solution.

    Best regards,
    Jordan Shannon

    #801646

    Sure Jordan
    I would really appreciate if you can have a look and see what happen
    I indicate the requested information in the private area below
    I look forward to hearing from you
    Best regards

    • This reply was modified 7 years, 5 months ago by xisco77.
    #801717

    Hi,

    Your wp-admin page does not seem to working for me. Can you please test and see if you receive a redirect error?

    Best regards,
    Jordan Shannon

    #802065

    I’m sorry, my hosting blocks countries, in which country do you have the ip?
    Best regards

    #802070

    Hi,

    United States. I will need to try and send a test form.

    Best regards,
    Jordan Shannon

    #802082

    Hi,
    Access ok and url to send a test form.
    Best regards.

    #802265

    Hi,

    Apologies, but the FTP is still malfunctioning. Please see the following: https://snag.gy/lRtzNP.jpg

    I want to have both the FTP and admin working.

    Best regards,
    Jordan Shannon

    #802372

    Hi.
    Now should work, had been typed by mistake “http” in ftp.
    I hope it works now!
    Best regards,

    #802824

    Hi,

    Please test the form again. This has been fixed.

    Best regards,
    Jordan Shannon

    #803522

    thank you Jordan for you help
    now is al functioning perfectly
    Many thanks once more
    very good support!!!!!
    Kind regards

    #803638

    Hi xisco77,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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