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  • May 29, 2017 at 10:03 am #800978
    FLEURET

    Hi Kriesi,

    I bought the theme Enfold last week and I tried to install it several time by uploading it on wordpress online first (it doesn’t work) and in second time via FTP (it doesn’t work neither, nothing appear). I followed the right instructions on both way, I desactivated all the pluggins and it still doesn’t work. Im really confused and don’t now how to proceed now. Can you help me ??
    Thank you very much,

    Estelle Arnault

    May 29, 2017 at 12:50 pm #801053
    Rikard

    Hey FLEURET,

    When you downloaded the theme files from Themeforest, did you unzip the file on your local machine after that? You will find the theme zip file which you can upload to WordPress in that folder.

    Best regards,
    Rikard

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