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AuthorPosts
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May 25, 2017 at 1:24 pm #799525Gerry GranshawGuest
Hi, I can’t see how to contact support (although I have 6 months support with my package).
Could you let me know how to lower the position of the main menu by about 30 pixels?
Many thanks
GerryMay 25, 2017 at 1:30 pm #799530Hey Gerry,
Thanks for contacting us!
You can register to our support forum here – https://kriesi.at/support/register/ and start new threads under Enfold sub forum whenever you have a questions or an issue :)
If you could please post a link to your website, we can provide you an accurate solution :)
Best regards,
YigitMay 25, 2017 at 1:47 pm #799545H Yigit, I’ve just tried to register but it looks like I’m already registered. I did sign in earlier and couldn’t see how to post a new thread on the forum. (I’ve bought multiple Enfold themes.)
Thanks
May 25, 2017 at 1:50 pm #799549Hi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:#top #header_main > .container .main_menu ul:first-child > li > a { line-height: 155px; }
Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.
Best regards,
YigitMay 25, 2017 at 1:55 pm #799552Hi Yigit
That hasn’t changed anything. Have refreshed browser and looked in different browser too.May 25, 2017 at 1:56 pm #799556Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
YigitMay 26, 2017 at 11:11 am #800074Hi Yigit
I haven’t heard anymore from you. Were you able to help?
ThanksMay 26, 2017 at 12:44 pm #800109Hi,
We have never received temporary logins from you and were waiting to hear from you :)
Could you please post them here privately?Best regards,
YigitMay 26, 2017 at 1:00 pm #800116Reposting logins privately now. Thanks.
May 26, 2017 at 1:46 pm #800127Hi,
I simply added !important rule as following and that helped
#top #header_main > .container .main_menu ul:first-child > li > a { line-height: 155px !important; }
Please review your website :)
Best regards,
YigitMay 26, 2017 at 3:33 pm #800175Magic! Thanks Yigit. Have a great weekend.
May 26, 2017 at 3:50 pm #800188Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)You too have a great weekend!
Best regards,
Yigit -
AuthorPosts
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