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AuthorPosts
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May 23, 2017 at 9:52 pm #798533
Almost every time I make an edit to a page on our site it kicks me to page not found. I also encounter long load times in the editor.
Console says load-scripts.php is getting ERR_empty_response. I have a screenshot of console that I can send.
May 23, 2017 at 10:55 pm #798549Hey mnydish,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
NikkoMay 24, 2017 at 2:09 pm #798897Credentials in the private content
May 24, 2017 at 11:18 pm #799245Hi,
I have tested it but I don’t experience the issue and the console doesn’t have any errors. You can see in the revision that I updated it few times (added a text block and removed it). Screenshot in private content to show how it looks when I checked it.
Best regards,
NikkoMay 25, 2017 at 4:54 am #799339Please review the video in the private link. Note I even tried making a new page and it is happening w/ that content.
May 25, 2017 at 9:20 pm #799813Hi,
Hmmm, I’m not sure why it’s not working on your end, I have saved it as a template, then created a new page called Demo (link in private content), I modified the content just below the fullscreen slider and prepended this text Edited: then after that text block I added a new text block and I added the words: Added Content, updated the page and didn’t have any issues. I’m using windows 10 and google chrome when I edit your site. Can you try to clear your browser cache, that might help fix the issue.
Best regards,
NikkoMay 26, 2017 at 3:13 am #799939See private
May 26, 2017 at 11:02 am #800065Hi,
Can you try to trash the page that has issue, and replace it with the demo page I created just modify the title, link, remove the extra content I added, set the parent page to physical theraphy and add contents you want to add. I have experience having some weird pages not working properly but when replaced with another page with same content, it just works fine. Hope this helps.
Best regards,
NikkoMay 26, 2017 at 1:11 pm #800121Did that and still have the same issue, rebuilt the page from scratch. Link in private
May 26, 2017 at 8:28 pm #800352Hi,
I have tried to modify it again, I have added the title on top of the first content and it works properly on my end. I tried another device and different browser but still I couldn’t experience the same issue. I’ll try to ask my teammates to check this.
Best regards,
NikkoMay 31, 2017 at 5:59 pm #802121Any update?
June 1, 2017 at 10:52 am #802462Hey!
I can’t reproduce the issue either. Did you test this on another computer or browser?
Cheers!
IsmaelJune 6, 2017 at 2:36 pm #804508Yes, this is happening on all browsers to anyone who edits the site. There is a page in draft called “RTC Page”. I just edited the top section of that page and the same thing happens.
June 6, 2017 at 2:41 pm #804510Here is a video of it happening in firefox
June 8, 2017 at 10:43 pm #805765Hi,
I can see thta there is some JS crashing the browser.
Can you disable all of your plugins and leave a clear enfold only please?Best regards,
BasilisJune 9, 2017 at 3:27 pm #806101We’ve done that and it still happens.
June 13, 2017 at 11:02 am #807351Hi mnydish,
I was able today to edit the RTC page, there were no errors, the changes saved. It worked pretty fast. Which php are you running?
Best regards,
VictoriaJune 13, 2017 at 1:36 pm #807431We’re running 5.6
June 16, 2017 at 5:46 pm #809024 -
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