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  • #798001

    Some demo elements, such as slider, slider default images, menus and woocommerce styling, do not load properly or do not load at all after installation. We have completed all previous requirements prior to installation, however, we are still experiencing said issues. How can this problem be solved? Do we need to make any specific changes to server configuration?

    Note: We are using C-panel as our platform.

    Please see attached link.

    #798003

    Hey Dukester,

    Please attempt to run this plugin and then attempt the import again:

    https://wordpress.org/plugins/wordpress-reset/

    Best regards,
    Jordan Shannon

    #798422

    Hi Jordan,

    Thank you for your support. Unfortunately, we have attempted the suggested process about 8 times and it has not worked for us. Please view the attached screenshots and links (3). A similar issue has occurred with the shop section. Initially, the shop did not display properly and looked very similar to the current display issue. Then, after installing the Woocommerce plugin, the styles seemed distorted and different from what was shown on the template. To be more precise, the images were too large, there is an image overlap when the mouse is placed on the product image after applying the function “display on hover” and when a product is selected the site does not display the product details but rather a blank section where this information should go.

    Please advise how to proceed.

    #799298

    Hi,

    Have you attempted to increase the php memory limit? To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    and you can contact your service provider to increase the memory limit.

    Best regards,
    Jordan Shannon

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