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Posts
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Hello,
Some how I’ve ended up with a blank container DIV at the top of a few of my pages. I don’t know how this has happened and I cannot see anyway of removing it as it does not show on the layout builder or the page HTML on the edit side, but it does show on the rendered page.
If you could help to try to remove this it would be appreciated. Link attached.
Thanks,
Hey DaveA,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
NikkoHi,
Thanks for the details, though I’m getting a 403 error on the login page. I’m guessing you or your hosting is blocking country IPs? Let us know from where it’s possible to login.
Best regards,
RikardHi,
I have checked the page and I just changed the Title Bar Settings, update and return it back to how it was before and cleared the cache which seems to have fixed the issue, I think it can be resolved if you flush out the cache from w3total cache. I have cleared the cache, can you confirm if it’s also fixed on your end?
As for the wordfence issue, I think the lack of memory allocated which you have posted is the problem, and the only way to fix that is allocate more memory, I think hosts are able to upgrade that but you need to pay them $$$ :)
Best regards,
NikkoHello,
I have checked and yes it has worked. Where is the option to change the title bar settings as I suspected it could be to do with this and couldn’t find the option. The issue is on more than one page so I need to be able to rectify the other pages.Okay I see, I will contact the host.
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