Hi,
thanks for a great theme. I have used Enfold for year and a half with three different sites, and this is the first time I’m facing this problem: just a few hours ago the Avia Layout Builder stopped working (just spinning the loading circle and not opening the layout elements). I have no idea what is causing this. I tried to deactivate all my plugins, clear the cache, hard-refresh, and even tried another browser – none of these made any difference.
Our international conference is in just a few weeks, and I can’t update any of my pages or create new ones. This is a huge problem! I would really appreciate if you could help me with this. Please find the link to the website and admin login credentials in the private section.
Hey Pia!
You are currently using a very old version of the theme. Please update Enfold to the latest version 4.0.7 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Regards,
Yigit
Yigit, you made may day! Or night, in this case.. :) it’s 2:30 o’clock here. I didn’t realize that my theme did not update itself automatically the way my WordPress version does. I feel so stupid, but also relieved. Thank you once again, you guys are the best!
Hi,
Great, glad we could help and that you got it working :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard
It seems to be working fine again, so you can close this topic. Thanks and have a nice week.
Hi,
No problem. If you need additional help just let us know!
Best regards,
Jordan Shannon