Viewing 15 posts - 1 through 15 (of 15 total)
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  • May 18, 2017 at 11:43 am #795807
    rieckermann

    Hi,
    When I try to delete some cell of Grid Row, some section on my page responsive and others aren’t. And I figure out that some div tag out of div “wrap-all” and it happens with all of my pages.

    Any solution for this bug?

    Thanks!

    • This topic was modified 7 years, 6 months ago by rieckermann.
    May 18, 2017 at 7:33 pm #796108
    Victoria

    Hey rieckermann,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? And could you post some screenshots of the issue that you’re having?

    Best regards,
    Victoria

    May 19, 2017 at 4:34 am #796287
    rieckermann

    Hi Victoria,

    Please see the screenshots below:
    When i resize window to size of phone
    Not reponsive:
    https://drive.google.com/file/d/0B_ha8eMHyKLpVlBRU20wNEk4Tm8/view?usp=sharing
    https://drive.google.com/open?id=0B_ha8eMHyKLpaWRuTXhCYzlROFE
    It should be:
    https://drive.google.com/open?id=0B_ha8eMHyKLpeEF6ek9rdHdWaEk
    https://drive.google.com/open?id=0B_ha8eMHyKLpd09NWkZ2bktjUVU

    • This reply was modified 7 years, 6 months ago by rieckermann.
    May 19, 2017 at 6:15 am #796335
    John Torvik

    Hi,

    May you share with us the page thats the problem? Because Ive visited your homepage and all is working normally.

    Best regards,
    John Torvik

    May 19, 2017 at 6:22 am #796338
    rieckermann

    Hello John,

    Please look at link below on mobile size screen.

    Thanks

    • This reply was modified 7 years, 6 months ago by rieckermann.
    May 20, 2017 at 11:48 am #796960
    rieckermann

    Hi all,

    Do you understand the problem I meet or have any solution for it?
    The layout of my page is broken on footer and section near footer on the page with Arabic languages.
    If you look at the source of page, you will see “wrap-all” div not cover to the footer. Our team is stuck on that bug.
    I provided admin account for you, please take a look and give me some ideas ASAP.

    Thanks,

    May 22, 2017 at 6:30 am #797402
    Ismael

    Hi,

    Please ignore my initial reply. Try this script in the functions.php file:

    function ava_custom_script_fix(){
?>
<script>
(function($){
	function a1() {
		var grid = $('body').children('.avia-section, .av-layout-grid-container, #footer, #socket');
		$(grid).appendTo('#wrap_all #main');
	}

	a1();
})(jQuery);
</script>
<?php
}
add_action('wp_footer', 'ava_custom_script_fix');

    We are aware of the issue and it is currently under investigation.

    Best regards,
    Ismael

    May 22, 2017 at 6:48 am #797410
    rieckermann

    Hi Ismael,

    Thank you for your reply. Your code is working when I test on my laptop with mobile size screen.
    But when I test on my mobile, the problem is not fixed.
    I look forward hearing from you soon.

    Thanks,

    May 23, 2017 at 4:47 am #798032
    Ismael

    Hi,

    Mobile devices tend to cache the page so removing the browser is necessary to see the actual changes in the site. Please remove browser cache or hard refresh before checking the page.

    Best regards,
    Ismael

    May 23, 2017 at 5:04 am #798039
    rieckermann

    Thanks for your reply.
    Clear cache on my phone and test on other devices, it still not works.

    May 23, 2017 at 7:25 am #798088
    Ismael

    Hi,

    Did you remove the script? I can’t see it anywhere in the page. Please add it again then purge the cache created by the plugin.

    Best regards,
    Ismael

    May 23, 2017 at 8:28 am #798106
    rieckermann

    Hi Ismael,

    The script is still on function.php, but I try to deactivate our cache plugin and it is working.
    Thanks so much for your support.

    Best regards,

    May 23, 2017 at 12:42 pm #798230
    Rikard

    Hi,

    Great, glad you got it working and thanks for letting us know. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    May 24, 2017 at 3:56 am #798694
    rieckermann

    Thanks so much for all of the supports. Please close the topic.

    May 24, 2017 at 8:16 am #798759
    Rikard

    Hi,

    Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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  • The topic ‘Responsive is not working when delete some cell’ is closed to new replies.