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  • #794552

    updated to enfold 4,06. i got an error that prevented me to access my control panel. fortunately, moderators, posted a brief solution, where i had to simply put some #s in the code. it was fixed. and then i read to update to 4.07. i did that and now i cant access my control panel and also my site is down.
    i am getting frustrated. furthermore i cannot obtain a previous enfold version. can someone give us enfold 4.06 or 4.05 until there is a solution?
    thank you

    • This topic was modified 7 years, 6 months ago by porotikos.
    #794631

    Hey porotikos,

    Can you give us ftp access? it seems like some files are missing when you did the updating of the theme.

    Best regards,
    Nikko

    #794710

    credentials are just given. please if you find what iswrong and can also add the files, please do so. it is the most crucial time of the year for my job, and my site is down…
    i have uploaded enfold many many times. cant understand what i did wrong…(if i did)
    thank you

    • This reply was modified 7 years, 6 months ago by porotikos.
    #794827

    an update.
    i just managed to fix it by myself.
    for a long time in enfold, when i updated the theme, i always deleted the demo files in “enfold\enfold\includes\admin”
    i never had problems.
    now i needed to put the demo files back in order for enfold to work…

    since i dont have much space in my server, what files can be deleted with no problem? i mean i do not use demo files and i also do not use woocomerce.
    can some admin advice on what files i can safely remove from instalation of enfold, to save on some space? thank you very much for the support

    #794881

    Hi,

    You can try to remove all files in lang folder except these two enfold.pot and enfold.mo (or if you have another language enabled). That should be 14mb total.

    Best regards,
    Nikko

    #794892

    you have been very very helpful. thank you very much

    #794912

    Hi,

    Glad we could help! Thanks for using Enfold :)

    Best regards,
    Nikko

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘error in latest enfold 4.07. my site is down’ is closed to new replies.