Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • May 16, 2017 at 4:44 pm #794097
    dalen550

    Dear support,

    i have some icon boxes but they are not showing up.

    My url is : http://www.1realestatesg.com/whitley-residences/

    Please advise.

    Thank you!

    May 16, 2017 at 4:50 pm #794100
    Sarah

    Hey dalen550,

    Can you also provide us with temporary admin access so we can take a look?

    Best regards,
    Sarah

    May 17, 2017 at 4:23 pm #794946
    dalen550

    Hi Sarah,

    did you get my earlier message on my login access?

    Was wondering about the status on my question.

    Looking forward to your reply.

    Thank you!

    Dalen

    May 17, 2017 at 9:40 pm #795102
    Yigit

    Hi,

    Can you please refer to this post – http://kriesi.at/documentation/enfold/enable-cors/ and check if that helps?

    Best regards,
    Yigit

    May 18, 2017 at 5:16 am #795227
    dalen550

    Hi Yigit,

    thanks for the reply.

    I have clicked the above link which you sent earlier and read it. Very sorry, as I am not very tech savvy, i do not know whether my site is on Apache or IIS7.

    Please advise. Any help is much appreciated!

    Thank you!

    May 18, 2017 at 6:03 am #795247
    dalen550

    Actually, the strange thing is, I have another website that is running enfold as well, http://www.1commercialspace.com, but it does not have the missing icon problem.

    Just to let you guys know.

    May 18, 2017 at 9:48 am #795736
    Yigit

    Hi,

    Can you please post WP admin and FTP logins here privately so we can look into it? :)

    Best regards,
    Yigit

    May 20, 2017 at 8:38 am #796946
    dalen550

    Hi Yigit,

    did you manage to take a look at my website?

    Thanks!

    May 20, 2017 at 1:03 pm #796975
    Rikard

    Hi,

    Yigit asked for login details but I can’t see any in the thread, could you try posting them in private please?

    Best regards,
    Rikard

    May 20, 2017 at 4:29 pm #797039
    dalen550

    Hi Rikard,

    thats strange, i’ve actually posted the details twice in the private content box. I’ll do it again now.

    Please let me know it did not go through.

    Thanks!

    May 22, 2017 at 10:42 pm #797959
    Basilis

    Hi,

    Please disable wp-rocket nad your issue will be fixed.

    Best regards,
    Basilis

    May 23, 2017 at 9:10 am #798112
    dalen550

    Hi Basilis,

    I disabled wp rocket, cleared cached, and added new content. However the problem still persists. Icons not showing up on new content and my homepage is now unable to load the easy slider. Very strange.

    Any other suggestions?

    Thanks!

    May 23, 2017 at 11:54 am #798193
    Yigit

    Hi,

    WP Admin logins i attached in private content field are not working for me. Can you please check them once again?

    Best regards,
    Yigit

    May 23, 2017 at 12:57 pm #798238
    dalen550

    Hi Yigit

    details as below. Please let me know if it doesnt work.

    Thank you!

    May 23, 2017 at 3:14 pm #798307
    Yigit

    Hi,

    I deactivated “Autoptimize” plugin and edited your .htaccess file – http://kriesi.at/documentation/enfold/enable-cors/ now icons show up fine on my end. Please flush browser cache and review your website :)

    Best regards,
    Yigit

    May 23, 2017 at 4:31 pm #798362
    dalen550

    Hi Yigit!

    Yes! Thanks! It works!! Now icons are showing!

    But there’s a small minor problem with the homepage. On my homepage, I have deleted a slider right at the bottom. However, after updating, it is still appearing on my home page. Have deleted cache already but no to no avail.

    Please help!

    May 23, 2017 at 9:20 pm #798508
    John Torvik

    Hi,

    Ensure that you arent using any cache plugin - if youre, disable it and refresh the page.

    Best regards,
    John Torvik

    May 24, 2017 at 9:48 am #798799
    dalen550

    Hi John,

    yes, it worked!

    Very strange cos I did the exact thing u advised yesterday, but it didnt work.

    Anyways, it worked now.

    Thanks!

    May 24, 2017 at 11:51 am #798850
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    May 24, 2017 at 3:06 pm #798927
    dalen550

    Yes, you can close it.

    Thank you!

    May 24, 2017 at 3:10 pm #798936
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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