Hi there, Went live on my website yesterday and horrified to find that when you check the site on cellphones, it just shows all the coding. If you click on View Full Site, then it shows the website beautifully, but how many people are going to do that?
Please help urgently.
Hey synergismpromo,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
Best regards,
Nikko
Thank you Nikko. Please see info attached.
please check the website came up as http instead of https
Hi,
I have tried to login to your site using the login details you have given but I can’t seem to access it. Now I got this:
You are temporarily locked out
I have posted the screenshot in private content
Best regards,
Nikko
Hi Nikko,
Did you try access through wordpress.com?
Hi Nikko,
I have unlocked you. Do you try through wordpress.com?
Hi,
No, I chose login with username and password. I tried it again but still the same :(
Best regards,
Nikko
I have unlocked you again. Please can you try again but this time through wordpress.com..thanks!
Hi,
It seems like you are using JetPack to display different theme on mobile. Please disable it :)
Best regards,
Yigit
I have just done that as I was advised by a friend, so it is now working fine. Thank you. But does that mean I can not use Jet pack anymore? I liked that plug in!