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I have a month old site that has developed a header issue. The top navigation, logo, etc. has disappeared and the Easy Slider looks weird. The site was built and was active, there was no fiddling with the back end except to add images, and I did add two image plug-ins, Simple Image Sizes & WP Smush, which I have now deactivated in case they were somehow responsible and still site is the same.
Enfold and WP are up to date.
The site looked fine and I didn’t go on it for a week or more and when I went back it was messed up. No one else had access to the site.
I will be glad to give you WP login via private content if necessary.
Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
BasilisHi,
Thanks for the login details. Could you try updating the theme to the latest version (4.0.5) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHi,
We’re glad that Rikard was able to help you!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you.
Thank you for using Enfold.
Cheers!
Sarah
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