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  • May 13, 2017 at 10:44 pm #792809
    tackmar

    Hello.. Most plugins I try to use stops the page editor from working. I have so far uploaded and deleted about 6 plugins and the same problem occurs. The editor only works if no plugins are loaded. Please check this for me. Thanks

    May 13, 2017 at 11:16 pm #792815
    Mike

    Hey tackmar,
    Looks like it might be the real estate plugin, try disabling it.

    Best regards,
    Mike

    May 13, 2017 at 11:23 pm #792816
    tackmar

    Hi, I got your response about disabling the plugin but the thing is that I need to use plugins.. I have tried about 6 different types so far. If I can’t use plugins with the theme then it is of no use to me. Every plugin I activate disables the editor. Is there a way to rectify this? If not would I be able to get a refund? Thanks much

    May 13, 2017 at 11:44 pm #792821
    Mike

    Hi,
    Normally there are no issues with plugins, but perhaps one of the two you have is causing an issue for all new ones and the whole site. Try disabling them. You could also tray a manual install: Access the folder ‘/wp-content/themes/’ from hosting control panel > file manager or via the FTP tool and rename the ‘enfold’ folder to ‘enfold-old’.

    Download a fresh copy of enfold theme and extract the ‘enfold’ theme folder from the downloaded package and upload it to same location ‘/wp-content/themes/’ this should fix the issue.

    Please refer to the link below for more info on updating the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

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