Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 12, 2017 at 6:47 pm #792449
    AnneliesUL

    Hi Enfold,

    Today is my last day I can use your customer support. Maybe that is the reason why I didnt get reaction at my Woocommerce questions? But there is really a problem with the theme and Woocommerce. Not only with the Vouchers, but also with the pictures. And yes I have contacted Woocommerce and done everything on the fora, but doesn’t work.
    This cost me a lot of time and money.

    The pictures are good until the website is reloaded. Then they are all blurry again.
    Using the plugin which is described in the fora. All not working. So would be really nice if both the problems can get solved, and that I can get a reaction. On my last day….

    Thanks.
    Annelies

    May 13, 2017 at 7:55 am #792671
    John Torvik

    Hey AnneliesUL,

    This link should help you: https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Best regards,
    John Torvik

    May 13, 2017 at 5:28 pm #792755
    AnneliesUL

    HI John,
    thank you for your reply. But of course I know about this link. We are trying to solve this now for days. Like I said, also already we checked it at the woocoommerce site.
    It is really a template thing. So could you please look at it again? I already asked it more than 5 times now….
    My developer is not doing this for a hobby. He cant find the solution here. We have tested everything. Like already told in another post, on which we are not getting a reaction.

    So please tell us what can cause this problem, and what can be an alternative.

    May 14, 2017 at 12:17 am #792839
    Mike

    Hi,
    Have you tried: kriesi.at/support/topic/woocommerce-3-0-03-0-1-and-the-images-issue/

    Best regards,
    Mike

    May 15, 2017 at 2:31 pm #793328
    AnneliesUL

    Thank you Mike, will look into it again!
    So basically it is not the theme, but has something to do with Woocommerce update.

    Thanks again for all the help!
    Annelies

    May 16, 2017 at 2:53 am #793657
    Mike

    Hi,
    Glad we could help, let us know how it works for you.

    Best regards,
    Mike

    May 16, 2017 at 11:15 am #793811
    AnneliesUL

    I wil let you know. Still working on it.
    Thanks anyway for your great theme. I like the Enfold though!

    May 16, 2017 at 12:43 pm #793867
    Rikard

    Hi,

    Thanks for the feedback and kind words, we’ll keep the thread open in case you should need any further help.

    Best regards,
    Rikard

    May 17, 2017 at 4:30 pm #794951
    AnneliesUL

    Hi Rikard,

    We found the solution. Thank you so much for your help!

    “Sollution for blurry images is to apply woocommerce templates into child theme so is rendering images properly.”

    Regards, Annelies

    May 17, 2017 at 4:47 pm #794962
    Yigit

    Hi,

    Glad you figured it out Annelies! :)
    Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Blurry pictures Woocommerce’ is closed to new replies.