Viewing 19 posts - 1 through 19 (of 19 total)
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  • May 9, 2017 at 2:55 pm #790315
    Sadegh

    Hi,
    Please check our website at the given link in private box, in tablet or mobile mode (any page other than the homepage)
    > You may see when you move the cursor over the top blue header (WPML language switcher), suddenly something happens and the page gets messed.

    Thanks,
    Sadegh

    May 9, 2017 at 3:37 pm #790377
    Yigit

    Hey dear Sadegh,

    It seems like you forgot to post the link in private content field :)
    I checked the page in private content field on my iphone and tried resizing browser window on my computer however i could not reproduce the issue. Does it happen on certain devices, browsers or screensizes?

    Best regards,
    Yigit

    May 10, 2017 at 6:36 am #790861
    Sadegh

    Dear Yigit,
    Sorry Iforgot to put the link.
    Please find the link here LINKand in tablet or mobile mode, move your cursor over the top bar and see what’s happen next

    • This reply was modified 7 years, 6 months ago by Sadegh.
    May 10, 2017 at 4:25 pm #791184
    Yigit

    Hi dear Sadegh,

    I do not have an actual tablet and i could not reproduce the issue by resizing browser window and using my iphone. I will ask my teammates to check the thread. Please kindly wait to hear from them :)

    Best regards,
    Yigit

    May 10, 2017 at 4:35 pm #791188
    Sadegh

    Hi dear Yigit,

    Thanks, I will wait for that.
    But you can also change your browser size and see what will happen then :D

    May 10, 2017 at 4:52 pm #791208
    Yigit

    Hi,

    I tried that already and now i tried again on Firefox, Safari and Chrome however still cannot see any issues :)
    Which browser, OS and device are you using? A screenshot or a screencast of the issue could help :)

    Best regards,
    Yigit

    May 10, 2017 at 5:07 pm #791217
    Sadegh

    Hey,
    I have make a screen cast for you, please find it in private box below. :)

    • This reply was modified 7 years, 6 months ago by Sadegh.
    May 11, 2017 at 5:21 pm #791753
    Yigit

    Hi,


    @Nikko     checked your website on his tablet and said he is not able to reproduce the issue as well. Can you reproduce the issue on actual tablet?

    Best regards,
    Yigit

    May 12, 2017 at 9:13 am #792165
    Sadegh

    Hey Yigit,
    Actually I have already checked that with my tablet and the issue is clearly there.
    Just ask him to go to one of our RTL pages (Sample Link in Private Box) and at the top bar, hold his hand on the “English” or “فارسی” word and see what will happen next.

    May 12, 2017 at 12:02 pm #792236
    Yigit

    Hi,

    I will ask my teammates to check the thread once again :)

    Best regards,
    Yigit

    May 12, 2017 at 12:32 pm #792245
    Nikko

    Hi,

    I have checked it with an ipad, both in safari and chrome and it doesn’t get messed up when I hold my in one of the links you mentioned. I have made a screenshot of what it lookss like if I hold the English link (private content).

    Cheers!
    Nikko

    May 12, 2017 at 5:48 pm #792425
    Sadegh

    Dear Nikko,

    Have you checked my video yet? (please find it in private box)
    I’m not sure what’s just happened.

    May 15, 2017 at 11:33 am #793257
    Yigit

    Hi,

    I am not really sure what could be causing the issue on your end. Have you made sure that you are using the latest version of OS and browsers?

    Best regards,
    Yigit

    May 15, 2017 at 12:47 pm #793282
    Sadegh

    Hi again,
    I have tested the website on several systems and in all of them, the issue is reproduced

    May 15, 2017 at 2:02 pm #793313
    Yigit

    Hi,

    Unfortunately i am not really sure how to proceed with this since we are not able to reproduce the issue. Can you please temporarily remove all the customizations you have made and check if you can still see the issue?

    Best regards,
    Yigit

    May 15, 2017 at 2:41 pm #793338
    Sadegh

    Hi again dear Yigit,
    I have changed all the customization in quick css to the previous codes, but nothing has changed.
    You could resize your browser’s window (as small as the Mobile mode) to reproduce the issue yourself

    • This reply was modified 7 years, 5 months ago by Sadegh.
    May 15, 2017 at 2:48 pm #793342
    Yigit

    Hi,

    Can you please try adding following code to Quick CSS and check if that helps?

    .html_boxed #main { width: 100%; }

    Best regards,
    Yigit

    May 15, 2017 at 3:10 pm #793355
    Sadegh

    Dear Yigit,
    Thanks a lot, the issue is completely solved :)

    Kind regards,
    Sadegh

    May 15, 2017 at 3:48 pm #793380
    Yigit

    Hi,

    Great! :)
    Let us know if you have any other questions or issues Sadegh!

    Best regards,
    Yigit

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