Viewing 21 posts - 1 through 21 (of 21 total)
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  • May 9, 2017 at 11:20 am #790147
    dith_solanki

    dear sir when i keep code in fuction.php then press update my website stops and does not work it only shows blank page how can you help me

    • This topic was modified 7 years, 6 months ago by dith_solanki.
    May 9, 2017 at 11:22 am #790150
    Guenni007

    what code did you insert?
    Did you insert it to parent or child theme?

    give us please an example

    and to get rid of black screen – remove changes via ftp

    • This reply was modified 7 years, 6 months ago by Guenni007.
    May 9, 2017 at 11:25 am #790152
    dith_solanki

    parent as well in child both seems not working i tried to keep heading near the logo but the site stops when i press update can i send you my id and pass so that you can check it even the child theme not working picture still coming blur

    how do i do to get rid of blank screen – remove changes via ftp can you please show me steps

    • This reply was modified 7 years, 6 months ago by dith_solanki.
    May 9, 2017 at 11:33 am #790161
    dith_solanki

    i have two problems with me right now
    1.picture image showing blur tied using chilod theme still its showing blur
    2.when i enter any code in fuction.php and try to save it the website stops and then website doesn’t work it shows blank page
    can i give you access to my account and you can have good look into it sir and can help me in solving this issue

    • This reply was modified 7 years, 6 months ago by dith_solanki.
    May 9, 2017 at 12:15 pm #790187
    Guenni007

    well i’m a participant as you – so be carefull whom you do give the login datas.
    I did that allready – but it is best to wait for a mod – because than you can give the login datas via private content field.

    for the ftp change – if you got ftp access – goto your installation and navigate to /wp-content/themes/enfold or if you are using child-theme
    /wp-content/themes/enfold-child
    download the functions.php – open it with a good text editior ( f.e. : notepad++ for pc or sublime-text for mac) redo your changings.

    if you don’t remind your changings – you can upload an untouched version of functions.php (on parent theme a copy of the enfold one, on child-theme it is from the beginning a nearly empty one:

    <?php

    From that point you should have a working theme again.

    May 9, 2017 at 12:17 pm #790188
    Guenni007

    and please show us the inserted code – sometimes there is only a semicolon missing or some closing brackets

    by the way : changings on parent theme functions.php it is important where you inserted the new code !

    May 9, 2017 at 1:10 pm #790232
    dith_solanki

    add_filter(‘avf_logo_subtext’, ‘kriesi_logo_addition’);
    function kriesi_logo_addition($sub) {
    $sub .= ‘<h1>Company Name</h1>’;
    return $sub;
    }

    i kept this code then i pressed update file then the website stops working and it shows me a blank page

    • This reply was modified 7 years, 6 months ago by dith_solanki.
    May 9, 2017 at 2:24 pm #790280
    Yigit

    Hi,

    Can you please post WP admin logins and FTP logins here privately so we can try to add the code and fix it in case it throws the same error again? :)


    @Guenni007     Thanks for your help! :)

    Best regards,
    Yigit

    May 9, 2017 at 2:41 pm #790295
    dith_solanki

    hi

    greetings sir it seems i have managed to keep the heading name after the help from the gentlemen above @guenni007 and it would be a great help if you can fix for me the image product view which is showing blur http://www.kishenent.com/product/vbsatul/ i would really appreciate alot if you can fix for me this issue i am keeping the id and password as follows

    • This reply was modified 7 years, 6 months ago by dith_solanki.
    May 9, 2017 at 2:53 pm #790310
    Guenni007

    here a common mistake:

    add_filter('avf_logo_subtext', 'kriesi_logo_addition');
function kriesi_logo_addition($sub) {
$sub .= "<h1>Company Name</h1>";
return $sub;
}

    the use of quotation marks (single and double) – be careful by this
    and – but could be because you are not using the code tool on top the single marks are not the streight ones a bit of curly special Charakter

    May 9, 2017 at 2:56 pm #790316
    dith_solanki

    so do i have to use single or double

    May 9, 2017 at 2:57 pm #790319
    Victoria

    Hi dith_solanki,

    Please refer to this thread for a solution for blurred images.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    May 9, 2017 at 2:57 pm #790320
    Guenni007

    you see above – the right code on &sub .= it must be the double ones – on top at add_filter the single ones (but simple do a copy/paste)

    May 9, 2017 at 3:02 pm #790328
    dith_solanki

    dear madam
    i have followed it it didn’t work it just changed the color of my theme everywhere white and font color to green and added maps everywhere and it didn’t fix it. it would be a great help if you can try it and see maybe i have done some mistake or so

    May 9, 2017 at 6:20 pm #790498
    dith_solanki

    dear madam i really need your assistance in this please

    May 9, 2017 at 7:23 pm #790524
    Victoria

    Hi dith_solanki,

    Could you tell me what have you tried and what the results were?
    You you should really consider updating php to at least php 5.6.

    Best regards,
    Victoria

    May 9, 2017 at 9:27 pm #790612
    dith_solanki

    dear victoria
    i had followed the instruction
    1. Download https://mensmaximus.de/dokumente/enfold/enfold-child-wc3.zip
    2. Login to wordpress and select Appearance -> Themes in the admin menu
    3. Click on ‘add new’ (top left of the theme page)
    4. Click on ‘upload theme’ (top left of the theme page)
    5. Click on the file select button and choose the enfold-child.zip file from step 1
    6. Click on ‘Install now’
    7. Activate the Enfold Child Theme after the installation has finished
    8. Follow the instructions from http://kriesi.at/documentation/enfold/using-a-child-theme/
    9. You are done. Have fun with the new features

    but it didn’t not fix the blur thing but changed the color of the template it became white and all fonts became green and maps everywhere i don’t know if i have made a mistake or something so i deleted the file from ftp now now its new i want if you can help me by trying your self if it works or not i would appreciate alot if you can have a look into it and i have kept the login details as well

    • This reply was modified 7 years, 6 months ago by dith_solanki.
    May 10, 2017 at 8:37 am #790906
    dith_solanki

    Dear Victoria

    greetings any updates

    May 10, 2017 at 5:37 pm #791229
    Nikko

    Hi,

    Thanks for providing admin and ftp access. I guess the blurred image you are referring to are product images? (example link in private content) I have modified enfold/config-woocommerce/config.php, the changes I made is similar to what I changed in this thread: https://kriesi.at/support/topic/picture-on-single-product-pages-blurry/#post-790948

    Let us know if it’s all good on your end or if you need more assistance :)

    Best regards,
    Nikko

    • This reply was modified 7 years, 6 months ago by Nikko.
    May 10, 2017 at 8:01 pm #791314
    dith_solanki

    greeting nikko
    greetings
    thank you very much for your help i appreciate alot now my side is all good once again thank you for your help in making my work simple
    and thank you enfold team for your support i appreciate alot.

    May 11, 2017 at 3:33 am #791430
    Nikko

    Hi,

    You’re very much welcome, glad that we could help :) Thanks also for using Enfold :)

    Best regards,
    Nikko

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