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Posts
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Hi there!
Does anyone know a solution for the Woocommerce PDF Voucher Plugin after the latest update?
The plugin failled on activation. The developer says the following: that plugin generate backward issue with older WooCommerce support, and cannot be activated.”Thanx!
AnneliesHey AnneliesUL,
I`ll check this thread with my team and return as soon as possible.
Best regards,
John TorvikHi Annelies,
I tried to access the link you gave however it returns this (have replaced the url in private content with domain.com):
This site can’t be reached www.domain.com’s server DNS address could not be found.Best regards,
NikkoHi,
I have already trashed the 2 posts. The login link you gave still shows the same error, please let us know if it’s up.
Best regards,
NikkoHi,
I am sorry, i wanted to try re-installing the plugin and realised it was a premium one after deleting the plugin. Could you please re-upload it? :)
Best regards,
YigitHi,
Plugin is activated and working fine on my end at the moment. Can you please review your website? :)
Best regards,
YigitHi Yigit,
This is his answer:
“No still is not showing into product to be marked.
and should be like this :
https://docs.woocommerce.com/wp-content/uploads/2013/05/woocommerce-pdf-vouchers-attach-to-product.png “
Hi,
That is something related with the plugin and not our theme.
Can you please try switch to 2017 theme and test if the option is visib;e?Best regards,
BasilisDear Basilis,
Thank you for your message.
I don’t really understand what you mean. I updated my theme a week ago. Didnt I use the latest update?Hi,
Can you please update “WooCommerce PDF Product Vouchers” plugin to its latest version 3.0.4. Current active version is 2.6.0.
Best regards,
YigitHi Yigit,
He already tried the latest version a few times, but that one doesn’t work. That is why he tried the older version. But doesn’t work either with this version of the Enfold template. That is why he thinks it is a problem with the the updateBest, Annelies
Hi Annelies,
Could you please contact plugin authors again and ask them to elaborate a bit?
Best regards,
YigitHi Yigit, yes of course.
But are sure it has nothing to do with the update and the theme? Because Im ping-ponging now between two different systems :)Thanks!
AnneliesHi Annelies,
I am not 100% sure but I think it is related to plugin version or incompatibility between other plugins. To test it whether it is theme related or not, you can simply update the plugin and switch theme to one of the default ones in Appearance > Themes and check if the fields show up correctly :)
Best regards,
YigitHi,
Yes and unfortunately it makes it more difficult to figure out the issues :)
Best regards,
YigitHi Yigit,
Are you sure it is not in the template? Have you heard other people about it? Because the developer tested it on another template and then it is working fine. We switched of all the plugins etc, didnt work either. Can there be another thing which I didnt see in the template maybe?
Thanx!
Hi Yigit,
Do you already got more information for us? We saw that other people have the same problem (http://i.imgur.com/CslQu5p.png?1) . We just updated WordPress fully. But it must be inside the template. I really need it to work by tomorrow.. :(
Hopefully the solution is found!Hi,
Sorry for the late reply!
I tried adding a new voucher however i am seeing “WooCommerce PDF Product Vouchers requires the mbstring PHP extension to function. Contact your host or server administrator to install and configure the missing extension.”. Please contact your hosting provider and ask them to enable PHP mbstring
Best regards,
YigitThanks Yigit! Will look into it again. Hope can solve it soon :)
But Im glad with the Enfold theme anyhow!Greetings, Annelies
- The topic ‘issue with WooCommerce PDF Voucher’ is closed to new replies.