Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 8, 2017 at 10:48 am #789394
    eulogic

    Hi , I have some problem with a contact form. The plugin that I have installed tell me that the email is correctly sent. But I don’t receive it. So I tested the template by “check email” plugin, but I have the same problem: I don’t receive the email. Can you help me?

    May 8, 2017 at 11:22 am #789415
    eulogic

    I also try “wp mail smtp” but I have the same problem

    May 8, 2017 at 11:24 am #789417
    eulogic

    Before the lastone update of Enfold I didn’t have this problem.

    May 8, 2017 at 11:35 am #789430
    Victoria

    Hi eulogic,

    The link did not work. Please, see details in private.
    How can we check?

    Best regards,
    Victoria

    May 8, 2017 at 12:39 pm #789499
    eulogic

    link

    May 8, 2017 at 12:40 pm #789500
    eulogic

    However, I have tring with a gmail email and it works, but with another email it doesn’t work.

    May 8, 2017 at 2:49 pm #789627
    Nikko

    Hi,

    When you setup wp mail smtp, have you tried to ask your webhost regarding the settings? since it wouldn’t work if the settings are not correct.

    Best regards,
    Nikko

    May 8, 2017 at 2:53 pm #789629
    eulogic

    Hi Nikko, no I didn’t. But why it works with a gmail account and not with another one?

    May 8, 2017 at 3:03 pm #789643
    eulogic

    I don’t know why, but now it works! Maybe Victoria has changed something, however thank you very much for your help.

    May 8, 2017 at 3:15 pm #789652
    Nikko

    Hi,

    The only reason I know why it works on one email domain and not on others is the web host settings. Glad to hear that it’s working again :) You’re always welcome. Thanks for using Enfold :)

    Best regards,
    Nikko

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