product image showing blur

Hi,

Which required one? As I mentioned, follow this post. It gives you step by step instructions exactly what you need to do. The gentleman who posted this solution has helped many others with the same predicament:

https://kriesi.at/support/topic/woocommerce-3-0-03-0-1-and-the-images-issue/#post-774201

Best regards,
Jordan Shannon

Hi,

Sure, which step is giving you an issue? Also, please provide admin info login so I can aid further.

Best regards,
Jordan Shannon

Hi,

I need you to access functions.php via the root folder (not dash) and remove the following from the bottom:

/*
	<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">Woocommerce</a></a> 3.0.0 Compatibility Fix
	Remove Enfold's custom functions that conflict with the new image display in <a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">WooCommerce</a></a> 3.0.0
*/
global $<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>;
if( version_compare( $<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>->version, '3.0.0', ">=" ) ) {
	function avia_<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>_gallery_thumbnail_description($img, $attachment_id, $post_id, $image_class ) {
	    return $img;
	}
	function avia_<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>_post_thumbnail_description($img, $post_id){
	    return $img;
	}
}

Or allow me ftp access.

Best regards,
Jordan Shannon

• This reply was modified 7 years, 6 months ago by Jordan Shannon.

Hi,

Sir as I mentioned above the site is down because the following has to be removed from functions.php:

/*
	<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">Woocommerce</a></a> 3.0.0 Compatibility Fix
	Remove Enfold's custom functions that conflict with the new image display in <a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">WooCommerce</a></a> 3.0.0
*/
global $<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>;
if( version_compare( $<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>->version, '3.0.0', ">=" ) ) {
	function avia_<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>_gallery_thumbnail_description($img, $attachment_id, $post_id, $image_class ) {
	    return $img;
	}
	function avia_<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>_post_thumbnail_description($img, $post_id){
	    return $img;
	}
}

You do this manually by opening the functions.php file in the theme folder. For ftp access you need to send me the username and pass for http://ftp.kishenent.com. I am trying my best to solve this for you but your assistance and understanding of these things is required at the moment.

Best regards,
Jordan Shannon

Hi,

The site is back up. Now again sir, please follow this solution https://kriesi.at/support/topic/enfold-theme-woocommerce-product-images-not-showing-as-of-4-4-17/page/3/#post-773385

This works and is simple to implement, but the steps involved go beyond what can be offer here in the support forum. If you are not comfortable, we do offer freelance services

Please sir follow the linked solution.

Best regards,
Jordan Shannon