Viewing 8 posts - 1 through 8 (of 8 total)
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  • #787671

    Dear Kriesi,

    After investigating all related topics here about code block issues with layout problems I still could not found a solution for my problem which is the next one: I have put a code block with some code onto the page and it disturbed the layout of the whole page. It seems it completely became “boxed” (width of page seems to be shrinked) or at least it appears that it now has a maximum width that is less than the normal full screen width layout without the code block. I have experimented with putting the code block in a separate color section (as proposed here in another related support call) but still without succes. So with code block I get a condensed layout and without the page layout is fine (full width).

    Hope you Kriesi gurus an help me with this. See private content for links and credentials.

    Thanks in advance!

    Regards,
    Peter

    #787780

    Hey Peter,

    I’m guessing you are referring to this?

    [pgp_key_generator]

    Where is that shortcode coming from? Please note that we can’t be responsible if third party code causes problems on your site.

    Best regards,
    Rikard

    #787815

    Hi Rikard,

    Thanks for your quick response. Of course you can’t be held responsible for third party code. However I wasn’t sure whether my problem was caused by it but I now understand it is.

    Thanks for investigating anyway.

    Perhaps you know a workaround to keep the original layout unchanged?

    Regards,
    Peter

    #788181

    Hi Peter,

    It’s difficult to say why it’s breaking and it can take a lot of time to find out why as well, but maybe you could experiment by starting off with only that shortcode on a page, then add elements one by one to see when it starts to break?

    Best regards,
    Rikard

    #788251

    Thank you Rikard. I will try that and post the result here if I will be able to solve it.

    Regards,
    Peter

    #788385

    Hi Peter,

    Great, thanks for the feedback. We’ll keep the thread open in case you should need any further help from us.

    Best regards,
    Rikard

    #794385

    Update: still under investigation Rikard. Hope to update this topic soon.
    Regards,
    Peter

    #794620

    Hi Peter,

    Ok, no problem. Let us know when you’re done.

    Best regards,
    Rikard

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