Viewing 17 posts - 1 through 17 (of 17 total)
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  • May 2, 2017 at 4:20 pm #786491
    johnworfin

    Hello,

    When I added a bunch of gallery items to this page they don’t load initially:

    Granite

    They only load if you scroll to the bottom of the page and then back up.

    Can this please be fixed?

    Thank you,

    Mike

    May 2, 2017 at 4:21 pm #786492
    johnworfin

    http://www.edgestoneworks.com/products/granite/

    May 2, 2017 at 4:31 pm #786506
    johnworfin

    Also I noticed the titles of each gallery item are not popping up above each tile? Like on this page:

    http://www.edgestoneworks.com/edges/

    Any ideas?

    May 2, 2017 at 9:44 pm #786734
    Victoria

    Hi Mike,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

    Best regards,
    Victoria

    May 2, 2017 at 10:06 pm #786755
    johnworfin

    Posted info privately.

    Thank you,

    Mike

    May 2, 2017 at 10:34 pm #786768
    johnworfin

    same problem on this page as well :

    http://www.edgestoneworks.com/products/marble/

    May 3, 2017 at 5:49 am #786886
    Rikard

    Hi,

    Thanks for the login details. Could you try updating the theme to the latest version (4.0.5) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Also please try updating WordPress itself.

    Best regards,
    Rikard

    May 3, 2017 at 2:08 pm #787143
    johnworfin

    Yea, I could do that-but that doesn’t explain why it would work on one page and not another….

    May 3, 2017 at 2:18 pm #787145
    johnworfin

    Like I figured-that did nothing. Everything is updated.

    May 4, 2017 at 12:39 am #787490
    Nikko

    Hi,

    Kindly edit the Gallery and you should find this setting Thumbnail fade in effect change it from Show the animation when user scrolls to the gallery to Activate animation on page load (might be preferable on large galleries), as for the titles, click on Add/Edit Gallery button and Caption to images, that should fix the problem on this page: http://www.edgestoneworks.com/products/granite/

    Hope this helps :)

    Best regards,
    Nikko

    May 4, 2017 at 12:51 am #787497
    johnworfin

    Now they load correctly, but the image names arent hovering over like on this page:

    http://www.edgestoneworks.com/edges/

    Mike

    May 4, 2017 at 4:41 am #787555
    Nikko

    Hi,

    Have you done this for the titles, click on Add/Edit Gallery button and add Caption to images?

    Best regards,
    Nikko

    May 4, 2017 at 2:40 pm #787829
    johnworfin

    I see that is the problem-but why didn’t those images pull the caption from the titles of the images? That is what the gallery for the edges page automatically did. I would rather not have to fill all of those in…

    May 5, 2017 at 7:02 pm #788620
    Nikko

    Hi,

    There are people who don’t like to have that caption showing up, that’s why instead of automatically using the titles, Enfold will give option to users what they prefer, if they want to use that feature or not. :)

    Best regards,
    Nikko

    May 5, 2017 at 7:27 pm #788630
    johnworfin

    ok, so how do I use the feature? I want the images to automatically use the name of the image as the caption. i dont want to have to enter them manually.

    May 7, 2017 at 7:37 pm #789155
    Victoria

    Hi johnworfin,

    Those are added manually on image upload. You could hire a freelancer that would write a custom script for you that does what you need.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    May 8, 2017 at 9:25 pm #789859
    johnworfin

    ok, but I didn’t manually add the titles to this page, it auto named the tiles…..
    http://www.edgestoneworks.com/edges/

    So, it would be great to be able to do that for future pages.

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