Viewing 8 posts - 1 through 8 (of 8 total)
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  • #785986

    Hello,

    Old company sent me the files/database for transferring from hosting to the hosting. WordPress was installed, and files were uploaded and imported. All seems to be working fine, but there are a few issues —

    I got the following error when trying to save the theme options —
    “Saving didn’t work! Please reload the page and try again.”

    I looked at the similar posts here in the forum that were talking about increasing the PHP limit. I did whatever it says but no luck.

    The social media icons on the top header are missing.

    The text color / link colors are different. Maybe this is because of theme option issue?

    Any assistance would be greatly appreciated. Thank you for your time!

    #786145

    Hey kblanton,

    Thanks for the details, though I get a 404 error on the login page, you might have a typo in the URL?

    Best regards,
    Rikard

    #786382

    http://support.hostgator.com/articles/how-do-i-change-my-hosts-file
    It says you can do in Chrome and Firefox without having to change in your actual host file.
    Please see attached in the private area. Let me know if you are able to see it?

    #786842

    Hi,

    Thank you for the update. I tried to access the site but the login credentials aren’t working. Please check it carefully.

    Best regards,
    Ismael

    #786849

    I tried again with the same info. It’s working for me. Please try again. If not working, use different account below in the private content

    #787516

    Hi,

    I’m sorry but I got a 404 error page now. Is there anyway that we can access the site directly or without changing the host file?

    Best regards,
    Ismael

    #789821

    Hello Support,

    I switched to the domain. Saving option is working fine. Thank you for your help!

    #789989

    Hi,

    We glad that your problem was solved!

    Let us if you need some help :)

    Best regards,
    John Torvik

Viewing 8 posts - 1 through 8 (of 8 total)
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