Viewing 5 posts - 1 through 5 (of 5 total)
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  • May 1, 2017 at 5:50 pm #785886
    julie sandoval
    Guest

    I am have great difficulties with my Broadscope theme. I tried to login the forum but I have a new email and forgot my password for my old email.
    easytospot.com is not loading properly and very slow. I am not sure how to update the theme should I just change themes? I really love this theme but if it wont work ?? Not sure what to do. Please help.
    I realize that I need to go to forum but when I tried to open a new account it asked for my purchase # and that was 2 computers ago.
    Thank you ~jules

    May 1, 2017 at 6:32 pm #785898
    Yigit

    Hey Julie,

    Which version of the theme are you currently using? Please make sure that you are using the latest version 2.1 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    May 1, 2017 at 9:36 pm #785990
    julie sandoval
    Guest

    sorry, my old email is (Email address hidden if logged out)
    Thank you

    May 2, 2017 at 8:11 am #786207
    John Torvik

    Hi,

    Did you check the theme version that you`re using?

    Best regards,
    John Torvik

    May 2, 2017 at 2:16 pm #786357
    Yigit

    Hi,

    Please see private content field below :)

    After logging in, please go to Broadscope sub forum and start a new thread and attach temporary admin logins in private content field :)

    Best regards,
    Yigit

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