Tagged: 500, installation
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AuthorPosts
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May 1, 2017 at 11:15 am #785636
Dear support,
I bought your template “Enfold”, installed wordpress, logged in, went to theme management and tried to upload your theme. (the correct zip)
But after I do that, I get this message:Are you sure you want to do this?
Try AgainAnd when I click yes, nothing happened. So something goes wrong there.
So, I tried option 2. unzip your theme and upload it via FTP into the themes folder.
Low and behold, its not visible in the themes tab.So than, I resorted to option 3. Go to the editor of the current theme and click in the left sidebar on “Change theme”.
Now I Do see Enfold and I can click Live preview. But once I do that, I get this:xablu-contracts.gryphoninteractive.nl is currently unable to handle this request.
HTTP ERROR 500So.. I think its pretty obvious the theme causes a 500 error that causes these 3 issues.
So, I downloaded the error logs from the server and I see this:[Mon May 01 10:43:51 2017] [error] PHP Parse error: syntax error, unexpected T_FUNCTION in /var/www/vhosts/gryphoninteractive.nl/subdomains/xablu-contracts/httpdocs/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php on line 109, referer: http://xablu-contracts.gryphoninteractive.nl/wp-admin/customize.php?return=%2Fwp-admin%2Ftheme-install.php&theme=twentyfifteen&changeset_uuid=0dca2fc6-88e3-40a5-bb2e-56bb47baa75d
and
[Mon May 01 11:05:11 2017] [error] PHP Warning: POST Content-Length of 12207205 bytes exceeds the limit of 8388608 bytes in Unknown on line 0, referer: http://xablu-contracts.gryphoninteractive.nl/wp-admin/theme-install.php
and
[Mon May 01 11:07:20 2017] [error] PHP Warning: PHP Startup: Unable to load dynamic library ‘.//usr/local/php5.5-fcgi/lib/php/20121212/suhosin.so’ – .//usr/local/php5.5-fcgi/lib/php/20121212/suhosin.so: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://xablu-contracts.gryphoninteractive.nl/wp-admin/customize.php?theme=twentyseventeen&return=%2Fwp-admin%2Ftheme-install.php
So, can you tell me what to do? Because Im looking at a error and 2 warnings.
May 1, 2017 at 5:15 pm #785854Hey marcabbink,
Can you give us ftp access and your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
Best regards,
Nikko -
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