Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 1, 2017 at 10:47 am #785622
    inuit68

    Hi
    Why are the pics blurred when I work with ‘color section’ and not with I have an easy slider?
    Thanks for your feedback.

    • This topic was modified 7 years, 6 months ago by inuit68.
    May 1, 2017 at 11:02 am #785627
    John Torvik

    Hey inuit68,

    Thanks for using our theme :)

    May you provide us some screenshot about the problem and your WP credentials, please?

    Best regards,
    John Torvik

    May 1, 2017 at 11:09 am #785633
    inuit68

    Hi Torvik
    I’d gladly do that but what do you mean by WP credentials and how do I upload/send screen shots? Sorry I’m a web newby!
    Greets

    May 1, 2017 at 3:03 pm #785764
    Rikard

    Hi,

    You can upload screenshot to a service like google drive or dropbox for instance and then link to them here.

    About your problem: when you select the image from the Media Gallery, then you will get an option on the right hand side of the screen where you will be able to select the size. Did you verify that you are selecting a high resolution version of the image there?

    Best regards,
    Rikard

    May 2, 2017 at 12:32 pm #786299
    inuit68

    Hi Rikard
    I am using two pics (the exact same data) both on the welcome page and in two chapters. I have uploaded them in the highest resolution. How can I change the resolution?
    In Welcome they are clear and in the chapters they are blurred. I find this rather strange. I have put ‘Center Center’ and ‘Stretch to fit’. Could that be the problem? It could be that the pic in the various chapters gets enlarged and therefore gets blurry? Anything I can do to?
    Thanks for your help.
    Barbara

    May 2, 2017 at 2:43 pm #786385
    Nikko

    Hi,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    May 2, 2017 at 4:50 pm #786533
    inuit68

    Hi Nikko
    See below (sorry for the long trail).
    When you need to deactivate plugins you have to make sure that the design is not suffering from it resp. I will not need to redo the work I’ve done so far!
    Thanks and greets
    Barbara

    May 2, 2017 at 9:34 pm #786724
    John Torvik

    Hi,

    What`s the credentials to access this link: http://www.puravida-retreats.com/wp-admin ?

    Best regards,
    John Torvik

    September 23, 2017 at 9:29 am #855734
    inuit68

    Thanks for storing this topic.
    Regards
    inuit68

    September 24, 2017 at 5:35 pm #856114
    inuit68

    By storing I meant closing! Guess my English is not good enough!!!

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