Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 28, 2017 at 1:29 pm #784534
    richardmoulsons

    Hi at this site : http://www.moulsons.co.uk after the update to the latest theme there are several problems, mostly which seem to be related to sliding images but a couple of other odd ones as well. On the home page – at the bottom – the partner logos (they are currently set to grid) – when set to slide they do not display.
    Also a lot of they layer sliders are not displaying.
    In addition , on the home page if i put a special heading in – the next time i load the page in the backend there is no elements only a swirling timer that goes on inflatable. If i take the special header out (in debug mode) it will work again on reload. Please advise.

    April 28, 2017 at 2:13 pm #784558
    mensmaximus

    Did you clear your browsercache after the update?

    April 30, 2017 at 3:10 pm #785263
    Victoria

    Hi richardmoulsons,

    Could you please specify the pages, where sliders are not working?

    Best regards,
    Victoria

    May 2, 2017 at 2:48 pm #786389
    richardmoulsons

    Hi front page partner logo will not work in slider mode
    also this page: http://www.moulsons.co.uk/our-products/aggregates

    and also the heading error i specified in the post

    May 2, 2017 at 4:57 pm #786539
    Victoria

    Hi richardmoulsons,

    Looks like during update a part of files got lost. Could you get a fresh copy of avia.ja and shortcodes.js and put them to your instance. You can see on the screenshot in private that part of shortcodes.js is no there.

    Let us know how this helps.
    Best regards,
    Victoria

    May 4, 2017 at 3:48 pm #787883
    richardmoulsons

    Hi cant see the screenshot – also please can you tell me where these files go thanks?

    May 4, 2017 at 8:43 pm #788040
    Victoria

    Hi richardmoulsons,

    That’s weird with the screen shot. I see the files are totally gone from their folder. They should be in /wp-content/themes/enfold/js/
    Please put a fresh copy of these files there and let me know how it worked out for you.

    Best regards,
    Victoria

    May 5, 2017 at 1:44 pm #788376
    richardmoulsons

    Hi the files were actually there – i replaced all the theme files just in case but the problem still persists – the partner logo element (for one) will not display when put into slider mode. Also one thing i forgot to mention – when i did the update the other thing that messed up was the mega menu – its now all squashed up .

    And also the problem that i mentioned before the header when text is put in (say a h3 with a paragraph under) – the builder on the back end fails to load, just sites there spinning. At the moment i have put a headline rotator in this section (the colour section on the homepage) – and its not rotating. There must be some kind of javascript error somewhere else as a lot of these things seem related to javascript behavior – but not where you mentioned as the files were there and it had no effect when replacing them as mentioned.

    May 5, 2017 at 1:47 pm #788377
    richardmoulsons

    see private

    May 7, 2017 at 6:45 pm #789133
    Victoria

    Hi richardmoulsons,

    I looked today, the logo slider is working, other sliders are working too. Did you get the issues fixed or you do you still need help with anything?

    Even the header text is sliding.

    Best regards,
    Victoria

    • This reply was modified 7 years, 7 months ago by Victoria.
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