Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • April 21, 2017 at 4:58 pm #781308
    hypergolica

    Dear Support,

    I hope you can help me figure something out. Please have a look here:

    Drawing Odd Nerdrum Painting

    As you can see, the thumbnails appear small, even though I’ve used Simple Image Sizes to resize thumbnails to 250 pixels… and, I’ve tried to apply custom CSS to allow for the space:

    #top .gallery .gallery-item {
margin: 10px;
width: 250px;
height:250px;
padding: 0;
}

dt.gallery-icon, dt.gallery-icon a {
height: 250px !important;
width: 250px !important;
}

    Please see the screenshots here:
    https://www.dropbox.com/sh/eow4gvq5lkm7koa/AACdwwjCQLPCTBZjfN5KCIt1a?dl=0

    I have tried toggling the Lightbox Modal Window option in the settings, but that doesn’t appear to have any effect.

    Also note: I do not have any additional lightbox images active.

    Could you please help me understand the problem? Many thanks.

    Cheers,

    Tim

    April 21, 2017 at 10:16 pm #781440
    Nikko

    Hey hypergolica,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    April 22, 2017 at 10:48 pm #781804
    hypergolica

    Nikko,
    Many thanks for your help with this. Info below.
    Please feel free to deactivate plugins as needed.
    Cheers,
    Tim

    April 25, 2017 at 3:57 pm #782946
    Victoria

    Hi Tim,

    Best regards,
    Victoria

    April 25, 2017 at 6:41 pm #783040
    hypergolica

    Hi Victoria,

    Best regards,

    Tim

    April 27, 2017 at 2:47 pm #784037
    Victoria

    Hi Tim,

    You can add a size attribute to your shortcode – [gallery size="large"...]
    This way the thumbs will be bigger and remove the css that you added to see, what it’s going to look like initially and then adjust if you need.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    April 28, 2017 at 1:00 pm #784515
    hypergolica

    Dear Victoria,

    The shortcode for my gallery now looks like this:
    [gallery link="file" ids="427,425,423,421,419,417" size="large"]

    I removed the custom CSS… but, as you can see, the problem persists. In fact, it is worse than before:

    Drawing Odd Nerdrum Painting

    The active plugins on the site are:
    – Add Shortcodes Actions And Filters
    – Advanced Custom Fields
    – Akismet Anti-Spam
    – Gravity Forms
    – Gravity Forms Logging Add-On
    – Gravity Forms MailChimp Add-On
    – Jetpack by WordPress.com
    – Simple Image Sizes
    – Tracking Code Manager

    I doubt any of those are the culprit. What can we try next?

    Many thanks,

    Tim

    May 1, 2017 at 6:51 pm #785907
    Basilis

    Hi,

    You have some CSS

    #top .gallery .gallery-item { width: 100%; height: 100%; }

    add that and let us know if it works

    Best regards,
    Basilis

    May 8, 2017 at 6:15 pm #789753
    hypergolica

    Basilis,
    Aces. Many, many thanks.
    Cheers,
    Tim

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Thumbnails Appear No Bigger than 80px Despite Debugging and Custom CSS’ is closed to new replies.