Viewing 5 posts - 1 through 5 (of 5 total)
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  • April 21, 2017 at 1:58 pm #781194
    Jette

    Hi there,

    I cannot make any adjusmtents/edits in the wordpress environment since I just get a spinning wheel when opening the pages tab.
    I’ve cleared all my cache, deleted all history and tried different browsers (Firefox, Chrome, Safari). Nothing seems to work.
    Can you please help me with this issue?
    Thanks in advance!

    Jette

    April 21, 2017 at 2:02 pm #781195
    Yigit

    Hi Jette,

    You are currently using an older version of the theme. Please update Enfold to the latest version 4.0.5 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    April 21, 2017 at 2:06 pm #781198
    Sarah

    Hey Jette,

    Are you able to access your Plugins? Have you tried disabling them and seeing if one of them is causing this?

    If that doesn’t work, may we also have a temporary login into your Dashboard so we can take a closer look?

    Best regards,
    Sarah

    April 21, 2017 at 2:11 pm #781201
    Jette

    Hey Yigit,
    I didn’t get a notification about the update, but now I installed it and the Avia Layout Builder seems to work again.

    Thanks a lot for the quick help!

    April 21, 2017 at 2:11 pm #781202
    Yigit

    Hi!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 5 posts - 1 through 5 (of 5 total)
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