Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 21, 2017 at 9:19 am #781064
    GraphicEyeDK

    Hello,

    Lately I updated the WooCommerce plugin at this webshop: http://www.myredbag.dk. Unfortunately that caused some bad changes at the webshop, so I decided to downgrade to WooCommerce version 2.6.14 and now the shop looks just fine again. But now the top slider at the homepage wouldn’t show from browsers who have visited the webshop earlier (see this screenshot: http://www.myredbag.dk/wp-content/uploads/2017/04/Screenshot.png). For new visitors the top slider shows properly.

    Whats the problem?

    Best regards,
    Helle Østerggard

    April 21, 2017 at 10:24 am #781082
    mensmaximus

    The “problem” is the browser cache. Old visitors would have to clear the browser cache. According to your webserver javascript is cached for 30 days:
    Content-Type:application/javascript
    Date:Fri, 21 Apr 2017 08:22:10 GMT
    Expires:Sun, 21 May 2017 08:22:10 GMT

    April 21, 2017 at 12:23 pm #781128
    GraphicEyeDK

    Yes, I’m aware off that clearing the browser cache will do the trick, but I can’t ask old visitors to clear their browser cache when they are visiting the webshop. Is it possible somehow to reset the browser cache for all visitors?

    Best regrads,
    Helle

    April 21, 2017 at 12:27 pm #781129
    mensmaximus

    You would either have to remove caching of javascript on the server side (.htacces or provider settings) or you would have to load the jquery script with a dynamic version number (cachebusting). As both tasks are not related to Enfold I am not sure whether the support staff will be of help. You will have to wait until an official staff member picks up the ticket.

    April 21, 2017 at 12:38 pm #781134
    GraphicEyeDK

    Thanks for your reply. I’m not quite sure that you mean by “official staff member”, but can I expect to get an answer from an official staff member?

    April 21, 2017 at 12:53 pm #781152
    mensmaximus

    Official staff members are the moderators in the forum and they will answer.

    April 22, 2017 at 9:39 pm #781776
    Mike

    Hi,
    try a Cache-Control plugin such as: https://wordpress.org/plugins/cache-control/
    and set the max-age to a low number or 0, until you believe most of your visitors have revisited.
    the set it back to default.

    Best regards,
    Mike

    April 24, 2017 at 5:43 pm #782465
    GraphicEyeDK

    Hi,

    Thanks for your reply. I have downloaded the Cache-Control plugin and sat the Max-Age for Front page to 0, but that didn’t solve the problem. What other issues do I have to set to 0?

    Best regrads,
    Helle Østergaard

    April 25, 2017 at 6:17 am #782654
    John Torvik

    Hi,

    First off, thanks for using our theme :)

    This plugin should help you: https://wordpress.org/plugins/dynamic-asset-versioning/ that will update the assets version.

    Best regards,
    John Torvik

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