Viewing 6 posts - 1 through 6 (of 6 total)
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  • #779968
    angelo montini
    Guest

    Hi, I have a client who has a website with an enfold theme. I don’t have purchasing code because anther web designer installed it. Website’s url is https://www.driver4u.it/

    I have a problem because in woocommerce now I see


    Warning: Missing argument 3 for avia_woocommerce_gallery_thumbnail_description(), called in /home/driver4u/public_html/wp-includes/class-wp-hook.php on line 298 and defined in /home/driver4u/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 1360

    Warning: Missing argument 4 for avia_woocommerce_gallery_thumbnail_description(), called in /home/driver4u/public_html/wp-includes/class-wp-hook.php on line 298 and defined in /home/driver4u/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 1360

    I red your interesting forum and I found this answer:

    I hope – but I just go to the ../config-woocommerce/config.php and killed the avia_woocommerce_gallery_thumbnail_description image description (who needs this?) on line 1356:

    /*
    if(!function_exists(‘avia_woocommerce_gallery_thumbnail_description’))
    { add_filter(‘woocommerce_single_product_image_thumbnail_html’,’avia_woocommerce_gallery_thumbnail_description’, 10, 4);
    function avia_woocommerce_gallery_thumbnail_description($img, $attachment_id, $post_id, $image_class )

    }
    */

    is it right?
    Can you help me, pls?

    Angelo Montini
    Web Designer
    Rome

    #779995

    Hi Angelo!

    Thanks for contacting us!

    You are currently using an older version of the theme. Please update Enfold to the latest version 4.0.5 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    #780019
    angelo montini
    Guest

    Hi My Friend,
    I didn’t buy Enfold Theme so I haven’t purchising code. My customer don’t have that anymore..where Can I find it in the wordpress dashboard?

    Do you want credentials of wp? id e password?
    thanks so much
    angelo

    #780087

    Hi!

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Cheers!
    Yigit

    #780680

    Hi my friend!
    I bought a new lcense 0e301a52-39a5-43ee-aff2-8fbb7fb5f62a

    If I read in theme (update) setting I read:”Theme Updates – No Updates available. You are running the latest version! (3.8.4)”

    You told me to update to 4.0.5 so I want to replace this folder “wp-content/themes/enfold” from the last download to the website

    Do you think I’ll solve this warnigns?
    Warning: Missing argument 3 for avia_woocommerce_gallery_thumbnail_description(), called in /home/driver4u/public_html/wp-includes/class-wp-hook.php on line 298 and defined in /home/driver4u/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 1360

    Warning: Missing argument 4 for avia_woocommerce_gallery_thumbnail_description(), called in /home/driver4u/public_html/wp-includes/class-wp-hook.php on line 298 and defined in /home/driver4u/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 1360

    thanks
    angelo

    #780713

    Hi,

    Yes, it will. To be on the safe side, please have a backup of your installation first then you can overwrite all files.

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start a new thread under Enfold sub forum :)

    Best regards,
    Yigit

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