Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 18, 2017 at 11:52 pm #779714
    MaktubJolie

    Hey guys,
    i got some feedback on my page, since a few weeks,
    that the people see weird symbols and they visit my page fot the first time and if they update/refresh the site again,
    it works proberly.
    in the attachement you find a picture of it,
    and i really dont now from what that came from or how to solve it.
    can someone help or made some similar experiences?

    https://www.pic-upload.de/view-33031648/repairdocprob.jpg.html

    http://www.repair-doc.de

    thank you very much!

    April 18, 2017 at 11:58 pm #779716
    Jordan Shannon

    Hey MaktubJolie,

    Which page is this coming from?

    Best regards,
    Jordan Shannon

    April 19, 2017 at 12:17 am #779721
    MaktubJolie

    From what i hear now it is mostly the main page; repair-doc.de
    and some of them are telling me it’s everywhere in between.

    April 19, 2017 at 6:42 am #779796
    Jordan Shannon

    Hi,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.
    5. Try deactivating the enfold theme and activate default wordpress theme.

    We await the results of your plugin compatibility test.

    Best regards,
    Jordan Shannon

    April 20, 2017 at 11:23 pm #780891
    MaktubJolie

    I deactivated everything, except analytics, contact form and yoast.

    i use them since the begining and i never have had a problem with them.

    but i got here sometimes a message to update a plugin (if this is relevant) and if i go there
    on the plugin page there is nothing to update.
    after that it shows me a blue update sign
    also without something i can make or something highlightened
    with which i can do something.

    i will try it now with just these 3 activated plugin.
    and both are updated, enfold and wordpress.

    here a picture
    https://www.pic-upload.de/view-33042270/ProbRepairdoc.png.html

    thanks for you time jordan
    appreciate that. i will post again, if i got something new.

    April 20, 2017 at 11:29 pm #780894
    Jordan Shannon

    Hi,

    Sure thing, please let us know the results.

    Best regards,
    Jordan Shannon

    June 24, 2017 at 2:25 pm #812448
    MaktubJolie

    Hey, took me a little bit longer. but it definitely was a plugIn, dont know which one but if someone have the maybe the same issues, check your plugIns or maybe the compatibility of your plugIns with the version of your wordpress/enfold theme.

    Thank to all here!

    June 24, 2017 at 5:01 pm #812462
    Jordan Shannon

    Hi,

    I’m glad you got this figured out. If you need additional help, please let us know here in the forums.
    Best regards,
    Jordan Shannon

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  • The topic ‘hieroglyphs on my webpage, weird symbols, signs’ is closed to new replies.