Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 16, 2017 at 1:27 pm #778415
    NeilJC

    Hi,
    Since upgrading Woocommerce to v3.0, the product titles are the wrong font and the product thumbnails are too big. They used to be smaller and more compact.

    Woocommerce is suggesting it is the theme that is the problem?

    I doubt this as I have used Enfold 8 times now and find it to be very stable.

    Can you offer any guidance please? I find that you are very good at helping us :)

    regards
    Neil

    • This topic was modified 7 years, 6 months ago by NeilJC.
    April 16, 2017 at 5:32 pm #778461
    Mike

    Hey Neil,
    Perhaps this will help: https://kriesi.at/support/topic/woocommerce-3-0-03-0-1-and-the-images-issue/

    Best regards,
    Mike

    April 17, 2017 at 1:43 pm #778686
    NeilJC

    Hey Mike,

    Thank you very much for this information. I have followed your instructions and the thumbnails are now displaying smaller, as they should (although they are different sizes?).
    I now have an issue when I click on the thumbnail – it appears to display the thumbnail that precedes the one I clicked and when I close the window, it then displays the thumbnail I actually clicked. It is as if the ‘pop-up’ is opening twice?
    I know you are not here to support the changes WooCommerce has made, but if you can offer guidance, that would be most appreciated please.

    Kind Regards
    Neil

    April 17, 2017 at 3:14 pm #778735
    Victoria

    Hi NeilJC,

    Looks like there are two lightboxes activated. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

    Best regards,
    Victoria

    April 17, 2017 at 4:19 pm #778793
    NeilJC

    Thank you Victoria,

    Details below as requested.

    Regards
    Neil

    April 17, 2017 at 8:47 pm #778932
    Victoria

    Hi NeilJC,

    Please refer to this thread for a possible solution. There are two solutions proposed there.
    And here is another thread to look through.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    April 18, 2017 at 10:26 am #779161
    NeilJC

    Hi Victoria,
    I sent you the login details for you to have a closer look – is everything OK?
    I want to remove the woocommerce light box and not the Enfold light box. The links you have sent refer to removing the Enfold Light box.
    If Woocommerce had not moved the goalposts in their latest release 3.0, we would all be happy wouldn’t we? :)

    Thank you
    Neil

    April 18, 2017 at 7:54 pm #779611
    Victoria

    Hi NeilJC,

    Here is a thread on wordpress.org about this https://wordpress.org/support/topic/lightbox-wont-disable/
    and here is another solution on our forum https://kriesi.at/support/topic/disable-lightbox-on-all-product-pages/#post-296872

    If you need further assistance please let us know.
    Best regards,
    Victoria

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