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  • April 16, 2017 at 1:26 pm #778414
    be360

    Hi

    When I use a enfold contact form in pages, and after some customization like changing the color, the submit button text or the form name and response text to something else, after saving and updating the page, those mentioned fields are reverting to default value.

    it’ not happening for fields name, just for mentioned above.

    please help to fix this issue.

    Thanks

    April 16, 2017 at 1:46 pm #778417
    be360

    I’ve to say:

    this reverting is happened when we edit the contact form again. if we dont edit contact form, in frontend, the last value is shown.
    I think the problem is that when we edit a contact form, it doesn’t get the value from database, and doesn’t check whether it’s empty, show the default value and always it shows default value in editing panel.

    April 16, 2017 at 5:29 pm #778460
    Mike

    Hi,
    I’m not sure if this is related, but your url is giving a warning “Subresource requests whose URLs contain embedded credentials will be deprecated, and will be blocked in M59, around June 2017”
    Can you explain what changes you want to your contact form and include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    April 24, 2017 at 2:16 pm #782315
    be360

    Hi

    The HTTP auth is not applied anymore, regarding to your second question, I changed these sections and they are reverted to default after opening the edit form again:

    • Your email address (its default value is admin email)
    • Form Title (I want to change it to another text)
    • Submit Button Label
    • Message Sent label
    • E-Mail Subject
    • Hide Form Labels
    • Form Color Scheme
    April 25, 2017 at 7:55 pm #783057
    Victoria

    Hi,

    I could not reach your website today. Are you having trouble with it?

    If you need further assistance please let us know.
    Best regards,
    Victoria

    April 25, 2017 at 8:11 pm #783066
    Basilis

    Hi!

    As your site is under cloudflare, if you disable it it would most probably fix the problems with your contact form

    Best regards,
    Basilis

    April 29, 2017 at 4:17 pm #784998
    be360

    Hi

    I’ve disabled cloudflare now, and the problem is not fixed.

    May 2, 2017 at 5:24 am #786113
    Ismael

    Hi,

    Please enable cloudflare back and disable the email obfuscation settings.

    // https://support.cloudflare.com/hc/en-us/articles/200170016-What-is-Email-Address-Obfuscation-

    Best regards,
    Ismael..

    May 3, 2017 at 3:51 pm #787211
    be360

    Hi

    Yes, it works.

    thanks

    May 4, 2017 at 12:51 am #787496
    Nikko

    Hi,

    Glad to hear that it’s working :) let us know if you need more assistance regarding this topic.

    Best regards,
    Nikko

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