Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • April 14, 2017 at 7:02 pm #777973
    sky19er

    Hey, I’m getting a “warning: illegal string offset ‘id’…” error on my layerslider. I’ve tried deactivating all plugins to no avail. I see there’s an update for layerslider available even though I’m apparently running the latest version of Enfold (4.0.5). Any clues for me?

    April 14, 2017 at 7:15 pm #777990
    Andy

    Hey sky19er,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
    We might also need admin access to check this.

    Best regards,
    Andy

    April 14, 2017 at 7:19 pm #777996
    sky19er

    Oh yeah, sorry — http://08c.69c.myftpupload.com/home-layer-slider/ — let me know if you need access.

    April 14, 2017 at 9:01 pm #778067
    Basilis

    Hey!

    Can you please ask your hosting provide to change you on php ver 5.6+ or even better php 7.0+?

    Thank you

    Regards,
    Basilis

    May 10, 2017 at 2:26 pm #791103
    sky19er

    Hi, thanks — I finally got around to calling GoDaddy about this and they said the php is already 5.6+ and no, they can’t change it to 7.0+. Any other help you can offer?

    May 10, 2017 at 2:38 pm #791110
    Yigit

    Hi,

    Can you please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/?

    If that too does not help, please create a temporary WP admin login and post it here along with FTP logins privately so we can look further into it.

    Also, are you using LayerSlider on your website? As a final solution we may need to deactivate it

    Best regards,
    Yigit

    May 10, 2017 at 3:23 pm #791146
    sky19er

    Thanks for the quick response. But what do you mean, am I using LayerSlider? That’s what this whole question is about — I’m getting an error when I’m using LayerSlider — I’m using LayerSlider on http://08c.69c.myftpupload.com/home-layer-slider/ and the error seems to be associated with LayerSlider — “illegal string offset… shortcodes/slideshow_layerslider.php on line 97” — so what do you mean “are you using LayerSlider on your website”?

    May 10, 2017 at 3:25 pm #791150
    Yigit

    Hi,

    Some users who are not using LayerSlider gets error too sometimes and we simply suggest them to deactivate LayerSlider however clearly that is not the case for you :)

    Please try re-updating the theme and provide credentials if that does not help as i mentioned in my previous post :)

    Best regards,
    Yigit

    May 13, 2017 at 11:24 pm #792817
    sky19er

    OK, hmm, overwriting the theme files via FTP didn’t seem to work at first (even after using the flush cache feature in godaddy). But then it dawned on me to just try creating a new slider, and that seemed to work. And then when I switched back to the original slider that was working too. So maybe overwriting the theme files did work, or maybe just creating a new slider worked and somehow cleared up the original, too. Or maybe it was a combination of those things, I don’t know. Anyway, seems to be fixed, now, so thanks! ;)

    May 14, 2017 at 5:26 am #792859
    Rikard

    Hi,

    Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    May 14, 2017 at 10:53 pm #793110
    sky19er

    Sure thing, and yep, I think you can close it. Thanks.

    May 14, 2017 at 11:29 pm #793121
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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