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  • #776369

    My Masonry Gallery stopped working. I am using WordPress 4.7.3 running Enfold theme 4.0.5. It should appear under heading 3 STEPS… My plugins are al up to date as well. Have hard refreshed and tried both Chrome and Safari.

    Appreciate any help you can give.

    Thanks-
    Anna

    #776512

    Hey annameis,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    #776723

    Permissions below:

    #776740

    Hi,

    delete your masonry gallery, update your page, then re create it again. Keep all plugins deactivated while testing.

    Best regards,
    Andy

    #776799

    I have done this as well as creating a test page with just a gallery and it does not work….any other ideas?

    #776836

    We are also seeing this issue.

    #777169

    Hi,
    we had the same problem after updating to enfold 4.0.5
    This could have 2 causes. First … You have disabled lightbox in the masonry gallery. Don’t forget to include your own link in the image in the mediathek.
    The second one:
    We localized the error in the enfold/js/shortcode.js on line 1269
    We removed this line: filters[‘layoutMode’] = ‘packery’;
    Now, all is fine!

    Regards
    Biggy

    #777272

    This is a bug – if you don’t want a lightbox or your own links enabling, the gallery doesn’t show :( I removed line 1269 and that didn’t work.

    #778582

    Hi,

    Can you try to solution in this thread: https://kriesi.at/support/topic/masonry-gallery-not-working-2-2/#post-771510

    Best regards,
    Nikko

Viewing 9 posts - 1 through 9 (of 9 total)
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