Important Issue!

Dear Kriesi Team,

I paid for your support. I purchased the Enfold Theme and all I want to do is to ask a simple question. I’m trying to do that now for 2 days and still have not found a way. When I try to log in to the support forum it does not respond, there is no error whatsoever, my name and password just disappear in the boxes. Then, after searching for a solution to that for several hours, I found somewhere that I have to register at Kriesi separately, even though I already haven an envato account. For that, however, I needed my ‘purchase code’. And for that, I need to login to my envato account. Unfortunately envato is down, so I could not get that code. After searching for a few hours I now finally found the purchase mail envato send me which includes the purchase code (0125fe66-bff2-461d-932e-7c137ef3d8f1). I tried to register with that code, but your site always tells me: ‘SORRY, BUT THAT ITEM PURCHASE CODE IS INVALID. PLEASE MAKE SURE YOU HAVE ENTERED THE CORRECT PURCHASE CODE.’ when I try to validate it.
I don’t know what is wrong but I’m sure you’ll understand that asking for support that you paid for should NOT take this much effort.

So now the real problem that I originally wanted to ask the support before all of this annoying circumstances: I tried to set my normal text font (Open Sans) to light or ‘hell’. And it works fine, but when I’m logged out it changes back to the standard Open Sans font.
I already found an entry in your forum where the solution was to make changes or add code to the functions.php. I tried that and it fucked my site up so I had to reset it to the last backup, not cool. I just want the text font to be light or ‘hell’ for my site. Isn’t there a code I can paste into the Quick CSS? I think this should not be to much to ask for. Feel free to log into my site to change this issue, I sent you the log in credentials below.