Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 7, 2017 at 12:27 pm #773908
    nunop

    Hello,
    my server provider send me a message telling me my website has a problem that is puting the server in risk.
    I’m not a programer / developer so I dont understand this message.
    Can someone help me?
    Is it abou the problem that is going on with “misterious layerslider plugin update?”

    [Wed Apr 05 11:21:49.446716 2017] [:error] [pid 436653:tid 139732617713984] [client 94.132.147.8] ModSecurity: Access denied with code 403 (phase 4). Pattern match “<b>Warning</b>.{0,100}?:.{0,1000}?\\\\bon line\\\\b” at RESPONSE_BODY. [file “/usr/local/apache/conf/modsec_vendor_configs/comodo_apache/16_Outgoing_FilterPHP.conf”] [line “14”] [id “214420”] [rev “1”] [msg “COMODO WAF: PHP Information Leakage||cufragrill.com|F|3”] [data “Matched Data: <b>Warning</b>: fopen(/home/cufragri/public_html/wp-content/plugins/home/cufragri/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php): failed to open stream: No such file or directory in <b>/home/cufragri/public_html/wp-includes/functions.php</b> on line found within RESPONSE_BODY: <!DOCTYPE html>\\x0a<!–[if IE 8]>\\x0a<html xmlns=\\x22http://www.w3.org/1999/xhtml\\x22 class=\\x22ie8 wp-toolbar\\x22 lang=\\x22pt-PT\\x22>\\x0a<![endif]–>\\x0a<!–[if !(IE 8) ]><!–>…”] [severity “ERROR”] [hostname “cufragrill.com”] [uri “/wp-admin/index.php”] [unique_id “WOTFLsMIOxkABqmtBykAAAAJ”]

    Thank you very much for help,
    NP

    April 8, 2017 at 2:36 pm #774507
    Victoria

    Hey nunop,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

    Best regards,
    Victoria

    April 8, 2017 at 3:03 pm #774525
    nunop

    Hello,

    thank you very much for the help.
    I send you acess in private

    thanks in advanced

    • This reply was modified 7 years, 7 months ago by nunop.
    April 8, 2017 at 5:21 pm #774591
    Victoria

    Hi nunop,

    Yes, you’re right. The Layer Slider has a new update, this could be the reason. The new version will be available with the new version of Enfold.

    If you need further assistance please let us know.

    Best regards,
    Victoria

    April 8, 2017 at 6:59 pm #774643
    nunop

    Thank you very much for your help,

    I have several sites in this server, all made with enfold, wich is a great theme by the way, since I found enfold I only work with your theme, beautifull…
    But I have to say with this problem, and my server provider complaining that my websites have errors, and the clients calling me that they cant access the back-office because the server blocks them… well its not being easy the last days, but I’m sure that for you guys it isnt too…

    So I hope all gets back in track soon, do you have a timeframe for the release of the new update?

    again thank you for your help…

    April 11, 2017 at 4:02 pm #776144
    Andy

    Hi,

    unfortunately we have no precise timeframe, but I’m sure Kriesi will release a new update soon.

    Best regards,
    Andy

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