Tagged: ismael
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April 3, 2017 at 4:59 pm #771222
We copied the Mailchimp embed code and pasted it as TEXT BLOCK and CODE BLOCK but both still missing the Subscribe button from mailchimp. See home page for how it looks NOW even with all plugins disabled.
April 3, 2017 at 8:14 pm #771302Hi vegaspro!
Can you please share for us your backend access?
Thank you very much
Cheers!
BasilisApril 3, 2017 at 8:33 pm #771308Yes, see below
April 5, 2017 at 7:43 pm #772785Hi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Best regards,
AndyApril 5, 2017 at 10:39 pm #772866Andy, we updated to the latest version and the problem still follows. Please check it again. Thank you.
April 7, 2017 at 8:33 pm #774181Hi,
is it working with a default WP theme?
Check with Mailchimp support about it, too.
Why do you use this code? cause instead you could simply use “Mailchimp Signup” element from ALB.Best regards,
AndyApril 10, 2017 at 10:40 pm #775690Okay we used the “Mailchimp Signup” element from ALB. But now we are being spammed by bots or something sending empty submissions using the form. How do we get captcha on the home page to work with the mailchimp form?
April 12, 2017 at 2:19 pm #776657Hi,
currently there is no captcha built inside of Enfold, so feel free to make a feature request about it. One thing you could try is to create such a form using Mailchimp and then generate a code, which you paste into Enfold’s Code Block element.
Best regards,
AndyApril 12, 2017 at 2:56 pm #776678We tried that but if you read this thread, you can see embedding mailchimp code no longer works in Enfold. The subscribe button disappears.
April 14, 2017 at 1:36 pm #777809Hi,
I can see the subscribe button just fine: http://i.imgur.com/VEwXtoQ.png
So you could you fix this?Best regards,
AndyApril 14, 2017 at 6:53 pm #777964You see the subscribe button now because we are using the Mailchimp ELEMENT in ALB. We need a captcha to work for that form. Its getting spammed. You told us to try the generate code method but subscribe button will disappear. You should read the entire thread to follow along :)
April 14, 2017 at 7:12 pm #777984Hi,
can you provide us the mailchimp code you’re trying to implement inside a Code Block element? please use pastebin.com.
Best regards,
AndyApril 14, 2017 at 8:35 pm #778056Yes, here
April 17, 2017 at 11:29 am #778626Hi,
thanks, I’ve forwarded this to our developers. Hopefully they can find a fix for it soon! Thanks for being patient.
Best regards,
AndyApril 18, 2017 at 6:01 pm #779525Need a solution for now though. Why does the Subscribe button disappear when we use the Code?
So there are two issues:
1. subscribe button is not visible when you use embed code from mailchimp and paste as code or html
2. when you use mailchimp element in ALB it has no captcha, so there is tons of spamApril 21, 2017 at 8:23 am #781034Hi,
I’m trying to access the dashboard but the login credentials are not working. Could you please re-create the issue on a test page ? And please provide a new account so that we can inspect it.
Best regards,
IsmaelApril 21, 2017 at 1:05 pm #781159Hey!
one of my team mates has found the issue. It’s a simple CSS issue, which was hiding the Submit button. So when you use the Mailchimp code inside Code Block element, then add this into Quick CSS field:
.clear #mc-embedded-subscribe { visibility: visible; height: 36px; width: 116px: }
Cheers!
Andy- This reply was modified 7 years, 6 months ago by Andy. Reason: more specific css class
April 21, 2017 at 4:54 pm #781307We did this as you recommended but there is still no subscribe button, see see link.
April 24, 2017 at 5:51 am #782147 -
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