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  • March 31, 2017 at 1:30 pm #769933
    Joe McGrath
    Guest

    I work for a web development agency, and one of our clients uses the Enfold theme. Unfortunately, the company who purchased the theme license for them was their previous agency, so we can’t access their purchase code. As a result I can’t register for an account on the support forum – hopefully it’s ok to ask here instead.

    Their site has the same issue another couple of users reported here: https://kriesi.at/support/topic/masonry-not-working-javascript-error/

    We’ve copied the site onto a development server, deactivated all plugins, and ensured everything is up to date, but the problem still persists.

    Any help would be much appreciated!

    April 1, 2017 at 4:26 pm #770351
    Victoria

    Hey Joe McGrath,

    Try removing the avia.js from child theme and using the one in parent theme (especially if there were no modifications to avia.js and your parent theme has been updated).

    Also, the error is in Isotope which you have v2.0.0 and current is v3.0.2. So you can put a fresh avia.js into child theme folder and see what happens.

    Let us know if the problem persists.
    Best regards,
    Victoria

    April 3, 2017 at 4:51 pm #771219
    Joe McGrath
    Guest

    Great, that’s fixed the problem.

    Thanks for the help!

    April 3, 2017 at 5:24 pm #771233
    Jordan Shannon

    Hi,

    Great! I am glad that Victoria’s solution worked out for you. If you need additional help, please contact us here in the forums.

    Best regards,
    Jordan Shannon

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