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  • March 31, 2017 at 3:57 am #769712
    dhuet

    Hi Guys,

    I have reached out to you about this issue before. I had noticed some very dramatic caching since the latest update of Enfold 4.0. I have tried to activate and deactivate caching plugin that I have running on the app and well as the one running on the server.

    I have reached out to my host and asked them to investigate the issue from their side and they got back to me with this answer.

    I was getting lot’s of missing images caching issue and many crashes too.

    From the host:
    Thanks for showing the great gesture of patience. After deep investigation and testing, we have found that the issue is related to the activated theme of the application. The caching functionality started working fine when we switched the theme to other one and by excluding the cookie ‘wfvt’. Appreciate if you check at your end by switching the theme. Furthermore, you may try another caching plugin, we hope this will sort out the issue.

    Have anybody brought this issue before? I am going to provide mote info in the private box.

    Thanks in advance.
    D.

    April 3, 2017 at 4:13 pm #771209
    dhuet

    Hi,

    I found that the Woocmerce plugin manager was the on fo the problem as well as the WC3 cache not working properly with Enfold.

    The woocommerce tab erroe give this that error message,

    Sun Apr 02 15:49:07.311978 2017] [proxy_fcgi:error] [pid 2527] [client 127.0.0.1:49174] AH01071: Got error ‘PHP message: PHP Fatal error: Class ‘SV_WC_Product_Compatibility’ not found in /home/39226-44573.cloudwaysapps.com/kerscvngnj/public_html/wp-content/plugins/woocommerce-tab-manager/includes/class-wc-tab-manager-search.php on line 619\n’,

    I went on the develper webiste and it mentined somthing about the Enfolde them here.

    Do you use the Enfold theme from Kriesi? Do not edit the core plugin as the forums recommend — this is an issue with the Enfold theme. Please see the solution here and ask for an updated copy of the theme. wich relays to this.
    https://kriesi.at/support/topic/bug-report-woocommerce-tab-manager-conflict/?avia_support_contact=avs_560add58092787.27437365

    Have come across something similar.
    Thanks.

    April 5, 2017 at 6:09 am #772208
    Ismael

    Hi,

    Thank you for using Enfold.

    What specific caching issue are you having? Could you please elaborate on this further? And if possible, please open a new ticket in the plugins’ support forum for additional help.

    Best regards,
    Ismael

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