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Hello, i have a problem with mega menu on mobile, in the “aesthetic medecine” , i hvae columns and put a dash to not display a title.. but on mobile i can deplay the menu.. and no action . https://www.caregeneva.com/en/
Do you know why? thanks a lot cheersHey exmx,
Please update the theme to the latest version, as well as WordPress. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
Don’t forget to make a backup, just in case.
Best regards,
AndyHey Andy,
I try it on my dev version.. so i update WP + Enfold … and always the same problem :Another idea ?
thanks a lotRegards
FranckHi!
I am really really sorry but the problem is not clear 100%.
Can you please try rephrase so we can understand it and manage help you as fast as possible?Thank you very much
Cheers!
BasilisHi,
OK in the menu : https://www.caregeneva.com/en/
You have a menu “Aesthetic medecine” with 3 columns , i don’t put title in the header of colums but a “-” as you suggest… It’s working fine on laptop but impossible to click on this menu in mobile..
I can’ see the submenu in mobilehttps://drive.google.com/file/d/0B6drBRpdfMMITnByaWdiSWtqS3c/view
regards
franckHi,
I logged in again, but you’re still using a very old version of WP + Enfold, so please update and let us know when it’s finished.
Best regards,
AndySorry,
I worked and test it before on my dev website … : http://deveden.com/caregeneva/Here i update the WP + template but always the problem as you can see… the login is the same than live website.
If you can check and tell me
tjhanks a lotHello
I wait a answer from you.. it s very urgent for the client to found a solution ..
have you check my answer ?
thanks a lot
best regardsHi,
if you’ve got a time sensitive project, then we recommend to work with a freelance developer instead, as we can provide very basic support only here.
I guess some customizations are causing this issue, so go ahead and remove any custom code etc. from your backend. Deactivate your child theme and activate default Enfold version instead. Keep all plugins deactivated while testing. By this you can find out what’s the root of this issue.
If that doesn’t help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHello Andy,
I have no special custom in the template and on this website. I put the Enfold and not the child and desactivate all plugins..
i put a fresh copy of all files ot your template.. and as you can see here : http://deveden.com/caregeneva/ the problem is not resolv ..
the mega menu is working if i put a title for the column but not if i put your recommandation : “-”So please have a look, the client is really hungry us.. and i can’t resolve this bug…
thanks for your helpHello Andy,
The exmx has right. That is a bug. You should fixed it.
I have last version of WordPress, i have updated to last version of Enfold theme, i don’t have add nothing extra.
I tried to created a nav mega menu with 3 columns and each column hasn’t title. I set instead of title, the dash “-“.
Below the Mega Menu Column Title on theme refer that: (if you don’t want to display a title just enter a single dash: “-“)
On Mobile phone that doesn’t work. It doesn’t show the submenu links.
Thank you and i hope i help you.
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