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  • #768224

    Hi – I notice that the Text Box editor has changed and now has a preview on the right. This was happening a little before that too.

    Sometimes (not every time), when I click on a Text Box to edit its content if I use Avia Layout Builder, it shows up empty in both visual and text mode. Before, it was sometimes there in Text mode, but not there in Visual. Not today. I have to close and open a dozen times, refreshing the page, etc. for it to show up again.

    I’m using the latest Chrome browser on a MacBookPro.

    The page I’m working on is http://www.dominiquehurley.com/about/

    It doesn’t happen every time, so hard to predict and send to a specific issue.

    See private content for access.

    #768228

    To add to the above, I just noticed that if I Select All in the edit box, the text shows up white. See screen shot at
    https://www.dropbox.com/s/tm79qrj160bvnxj/Screen%20Shot%202017-03-28%20at%2011.21.27%20AM.png?dl=0

    #768231

    Hi!

    Can you please try de-activating all active plugins and check if that helps?

    Cheers!
    Yigit

    #768266

    Hi Yigit,

    I de-activated Acunetix – the first one on the list – and in 5 attempts, the text edit box worked (not sure if that will always be the case as it’s not a constant issue). But since it’s essential for security, I re-activated it and the Text Edit box still works.

    If it happens again, I’ll try the other plugins.

    I’m not very techy though – what happens if it happens again and I test the plugins and it’s one of the plugins, but it’s an essential one to my site? I’ll keep you posted.

    #771121

    Hi,

    Then we would need to look into it. Glad it is working fine now :)
    Let us know if you have any other questions or issues!

    Best regards,
    Yigit

Viewing 5 posts - 1 through 5 (of 5 total)
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